Select your country

Africa
Asia
Europe
Latin America
North America
Oceania

Service Manager

Posted 29 Aug 2017

National Capital - all, National Capital - Philippines

Req Id 165284

Details

Merck is a leading science and technology company in healthcare, life science and performance materials. Around 40,000 employees in 66 countries work to further develop technologies that improve and enhance life – from biopharmaceutical therapies to treat cancer or multiple sclerosis, cutting-edge systems for scientific research and production, to liquid crystals for smartphones and LCD televisions.


Merck is a leading science and technology company in healthcare, life science and performance materials. Around 40,000 employees in 66 countries work to further develop technologies that improve and enhance life – from biopharmaceutical therapies to treat cancer or multiple sclerosis, cutting-edge systems for scientific research and production, to liquid crystals for smartphones and LCD televisions.

Your role: As Service Manager for accounting services in a Shared Service Center (SSC), you are responsible for implementing the global Service Management Strategy in the region, for developing and negotiating the regional Service Catalogue and associated Service Level Agreements and for ensuring proper quality management of services delivered, all in alignment with the global SSC framework. Moreover, you are responsible for effectively managing service-related interfaces between the regional SSC organization and its external stakeholders (e.g. regional vendors) as well as internal stakeholders (e.g. Merck Group Functions, Merck Business Sectors).

Who you are:

  • Bachelor’s degree in business studies or related field; Master’s degree preferred
  • 3+ yrs. of service management experience
  • Experiences in service management solutions, project planning and project management and quality management
  • Experience within a Shared Service Center environment beneficial
  • Very Good communication skills (verbal, written & listening) in English language
  • Basic accounting process knowledge is beneficial
  • Reporting capabilities, data analytical skills in e.g. Excel and Power Point skills

What we offer: Your possibilities to develop in our growing company are just as manifold as our product portfolio. We offer a modern and international working environment to unleash your innovative potential in diverse teams, and take responsibility for our employees, products, the environment and society.

Curious? Apply and find more information at come2merck.com


What we offer: Your possibilities to develop in our growing company are just as manifold as our product portfolio. We offer a modern and international working environment to unleash your innovative potential in diverse teams, and take responsibility for our employees, products, the environment and society.

Curious? Apply and find more information at come2merck.com

Apply Now