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Key Account Manager

Posted 12 Mar 2018

Field Service - all, Field Service - United States

Req Id 168662


A career with EMD Performance Materials is an ongoing journey of discovery: our 50,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Performance Materials is a business of Merck KGaA, Darmstadt, Germany.

The Leading Edge Business Field (LEBF) team in PM-I supports three leading edge customers; Intel, Micron, and Global Foundries. The team consists of Global Key Account Managers, Key Account Managers, and Technical Services Specialists, all of whom work closely with quality, planning, product management and R&D in supporting the customer requirements.

The Intel Key Account Manager will work directly with the Intel Global Key Account Manager in determining priorities and objectives in support of the customer. This will include support of existing business as well as pursuit of new business opportunities. 

The Key Account Manager will work on various tasks depending on the priorities at the customer. This will be closely coordinated with the Global Key Account Manager, and could involve various disciplines, including R&D, quality, and commercial topics.

  • Builds and maintains professional relationships with key customer contacts, including but not limited to Engineering, Engineering Management, Procurement, and Quality Assurance personnel.
  • Helps identify future customer needs and assists internal Marketing and R&D departments in developing and commercializing products to meet those needs.
  • Prepares sales activity reports, periodic activity reports, and assists with sales forecasts, sample orders, presentations, quality/issue resolution, spec/quality document review, and works with appropriate internal groups in support of the customer.
  • Help to manage all phases of product evaluations/qualifications from the initial technical presentation through production ramp.
  • Performs all other duties as assigned.

Education Level and Languages Required: Minimum of a Bachelor’s Degree from a 4-year university or college, preferably in a technical discipline.

Professional Skills, Qualifications and Experience: Minimum 10 years of technical support and/or account management in the Semiconductor industry. Previous experience in supporting Intel desired but not required.

Travel Requirements: Up to 40% travel. Preferred location is in Portland/Hillsboro area.

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, colour, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.

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