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Associate Director, Global Transparency Infrastructure & Reporting

Posted 30 Nov 2017

Rockland, Massachusetts - United States

Req Id 168927


A career with EMD Serono is an ongoing journey of discovery: our 50,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Serono is a business of Merck KGaA, Darmstadt, Germany.

An exciting opportunity has arisen to join EMD Serono's Global Transparency Operations (GTO) Team as Associate Director, Global Transparency Infrastructure & Reporting. The GTO Team drives the strategic evolution of, and provides centralized governance over, the enterprise-wide infrastructure supporting compliant interactions with HCPs, HCOs, Patients, & Patient Organizations. By developing, implementing and continuously improving harmonized processes, standardized data elements and integrated systems, the GTO enables the business to operate efficiently and expands capacities to meet increasingly complex global disclosure reporting requirements facing the Healthcare and Life Science business sectors.

Your role:

As Associate Director, Global Transparency Infrastructure & Reporting, you will leverage your in-depth understanding of US federal and state HCP/HCO disclosure reporting requirements, your broad knowledge of pharmaceutical business operations and your expertise in managing and analyzing large, complex datasets to maintain governance over the flow of data and related processes from over 20 integrated sources feeding our US aggregate spend reporting tool (AGS360.) 

In addition, you will be instrumental in implementing and supporting a similar data governance infrastructure to feed our global installation of AGS60 and support HCP/HCO disclosure reporting required by multiple countries within a rapidly growing list of regions (EFPIA, APAC, LATAM, etc.) 

Finally, you will also monitor, communicate and plan for regulatory and local code changes impacting any aspect of our global transparency infrastructure or disclosure reporting process (US and Ex US).

Who you are:  

You will be responsible for generating, validating and submitting timely and accurate US federal and state HCP/HCO disclosure reports for the Healthcare and Life Science business sectors, including preparing supporting analytics to enable management review. You will establish and maintain data governance best practices, including end-to-end management of data quality errors and work with internal and external stakeholders to determine root causes, requirements and resolution. You will contribute to and/or lead work streams of GTO related projects, including scoping, identifying business requirements and testing.

In order to succeed in this role, you are:

  • Exceptionally organized, articulate, and enterprising professional with a minimum of a Bachelor’s degree and at least 7 years pharmaceutical industry experience;
  • Creative problem solver who thoroughly understands US federal and state laws related to HCP/HCO disclosure reporting requirements with a talent for understanding complex issues and applying process, technology and data insights to achieve results (knowledge of global transparency requirements a significant plus);
  • Critical thinker with advanced analytical skills who is extremely proficient in Microsoft Suite data management tools: Access and Advanced Excel (Pivot Tables and formulas)
  • Quick learner who is highly motivated to tackle complex challenges and accept progressive responsibilities.
  • Independent self-starter with the ability to work effectively both alone and with cross-functional teams
  • Occasional global traveler (anticipate limited travel to Europe)

What we offer:

With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!


Apply and find more information at

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.

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