A career with MilliporeSigma is an ongoing journey of discovery: our 50,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.
Your Role: Maintain the inventory accuracy while providing superior customer service to the distribution center and other internal departments (Customer Service, Quality Assurance).
ESSENTIAL JOB FUNCTIONS
- Maintain and monitor IC systems for materials throughout the business cycle
- Monitors and audits systems and transactions to identify, correct, and prevent inaccuracies
- Interprets data on reports and forms to determine correct transactions to perform on all systems
- Determine reasons for deliveries that have shipped by not yet post goods issues (PGI) and process the PGI, if applicable
- Works with others to brainstorm and test ideas for improvement
- Reconcile inventory discrepancies
- Updates status, quality, batch and location in all required systems
- Reconciles systems and corrects data to insure all systems agree
- Use investigation tools in order to balance stock with appropriate adjustments/movement types
- Handle error logs and workflow
- Respond to internal users (professionally and timely) with information and training (as necessary)
- Resolves all questions regarding product inquiries/availability, error resolution, problems solving from Customer/Order Services (FG and BULK,) Receiving, Purchasing, QC, QA, Packaging, Selectors, and Production
- Fields phone calls from internal users related to inventory, deliveries and discrepancies
- Handle inventory issues related to customer service mailbox (canceled orders, customer complaint research, delivery creation, etc.)
- Perform cycle counts and the corresponding follow up
- Perform cycle counts daily using radio frequency units
- Use transaction history to identify discrepancies and process inventory adjustments to balance stock
- Generate and perform location audits as necessary
- Miscellaneous duties and tasks as assigned
- Exemplary attendance and adherence to schedule
Who You Are:
3-12 months general office experience (PC and keyboarding) and customer experience.
Knowledge and Skills:
SAP experience ,Mathematical, organizational, spreadsheet, word processing, problem solving, communication, attention to detail and teamwork. PC literate, basic knowledge of Microsoft Word, Excel, and Access. Strong Mathematical background. Knowledge of the metric system and conversion of those units of measure.
ADDITIONAL LOCAL NEEDS
Distribution/Warehouse Environment: Occasionally works near moving mechanical parts. Is occasionally required to wear appropriate protective gear, (hard hats, glasses/goggles, chemical resistant suits, gloves, safety shoes) and other personal protection equipment “PPE” to protect themselves from toxic or corrosive chemicals in the forms of liquids, solids, vapors or airborne particles. The work area may occasionally be wet, humid, or abnormally hot or cold.
If performing warehouse/distribution duties: While performing the duties of this job, the employee is occasionally required to sit, stand, walk, reach above the shoulder, stoop, kneel, twist, crouch or crawl for long periods of time. The employee must be able to talk, hear, taste and smell. The employee must occasionally lift and/or move up to 50 pounds unassisted. Employee may be required to move more than 50 pounds with assistance. Specific vision requirements of this job include close vision, distance vision, color vision, peripheral vision, depth vision, and the ability to adjust focus. Regularly uses phones, computers, computer monitors and all office/laboratory equipment. The employee is also required to type at a computer keyboard and have the ability to read CRTs/computer monitors.
What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!
Curious? Apply and find more information at come2emd.com
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.