Sales Support Supervisor - France m/f

Posted 04 Dec 2018

Molsheim, Alsace - France

Req Id 184612


A career is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Your role:

As a Sales Support Supervisor, you will be responsible for a team of Sales Support Specialists covering France. You will be expected to recruit, motivate, coach, develop and lead your team. You organise the daily activity and jump in if need. Within this, you and your team will be required to meet the company KPIs & objectives, build close relationships with the Sales teams in the field and live and demonstrate the Merck values in your daily job. The Supervisor will report directly the Regional Manager.

You are responsible for directly supervising, coaching, appraising, motivating & developing your team in order to achieve goals & targets.

You provide back-up on an operational level including all Sales Support activities in times of high workloads across regions. You monitor performances of the team against agreed goals and KPIs

You and your team support the Field Sales Teams in administrative tasks, freeing up their time to pursue further sales.

Who you are :

  • You have 3 years experience in a similar position
  • French and English, written and spoken are mandatory skills for this role. A third European language would be an asset.
  • Good knowledge of Sales Support principles and practices with a Background in Sales, Business Administration or General Management.
  • Effective communication skills (presentation skills, active listening, coaching & feedback) and Ability to analyze complex situations and provide adapted solutions.
  • IT literate (good knowledge of SAP or SFDC would be a plus).
  • Strong planning and time management skills /Flexible – open to change and able to adjust accordingly with Problem solving attitude and are comfortable in taking the initiative.

What we offer: We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

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