Associate Director, US Medical Congress Planning

Posted 01 Apr 2019

Rockland, Massachusetts - United States

Req Id 185236


A career with EMD Serono is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Serono is a business of Merck KGaA, Darmstadt, Germany.

Who We Are: EMD Serono is a North American biopharma brand - a leading science and technology company - focused exclusively on specialty care. For more than 40 years, the brand has integrated cutting-edge science, innovative products and industry-leading patient support and access programs. EMD Serono has deep expertise in neurology, fertility and endocrinology, as well as a robust pipeline of potential therapies in oncology, immuno-oncology and immunology as R&D focus areas.

Your role: The Associate Director, US Medical Congress Planning, oversees the development and execution of strategic Medical and Scientific congress plans across assigned therapeutic areas (TAs). As part of the role, he/she is responsible for all aspects of congress planning (working closely with the Medical Operations lead for all logistical aspects), including the development of an overarching plan, all medical activities during the congresses, and necessary debriefs post-congress. He/she will actively participate in the development and execution of a thought leader engagement platform and engagement plan to support congress activities.

The Associate Director also supports the development of industry-leading, high-impact medical communications and publication strategies and plans for the US, across assigned therapeutic areas, ensuring these plans align with and will achieve the goals of the US Medical plans to ultimately advance EMD Serono’s scientific leadership within our therapeutic areas and bring forth competitive advantages for our products.

  • Directs the development and execution of Scientific Congress strategies and planning efforts across assigned TAs, working closely with TA Leads and assigned vendors for major scientific meetings.
  • Builds and maintains a congress activity platform used cross-functionally across Medical Affairs and Research and Development.
  • Serves as Medical point of contact with internal and external collaborators for all congress activities.
  • In collaboration with Scientific Communication leads and Medical Directors, develops a congress communication plan and implements all tactical activities.
  • Participates in all Medical Competitive Intelligence activities.
  • Works closely with all other Medical Affairs and Cross-functional groups (Scientific Communications, Medical Information, Field Medical, Marketing, etc.) to ensure highly impactful congress presence for the company.
  • Develops and maintains a cross-functional thought leader engagement platform.
  • Works with cross functional leaders within the company to build and populate a thought leader engagement plan.
  • Develop, maintain and distribute congress dashboard (which summarizes cross-functional and logistical components of each congress/meeting)
  • Identify and develop best practices to improve congress planning for small, mid-size and large meetings. Position EMDS for long-term viability and improve operational efficiency
  • Oversee relevant vendor selection, management and ongoing analysis of performance 
  • Supports the development of the medical communications plan that creates competitive advantage across assigned therapeutic area(s) (TAs).
  • Supports a wide-range of medical communications activities, including, but not limited to, the development of medical content for congresses (including medical booths per Medical plan), medical content for advisory boards, Q&A documents for internal and customer-facing use, and the development of medical content to deliver via a digital platform.
  • Ensures all US medical communications are accurate, fair, balanced, non-misleading and written with the utmost scientific integrity.
  • Supports the development of the medical publications plan to communicate critical new data to the healthcare provider community in a timely and high-impact manner, targeting both established and innovative channels that help to elevate EMD Serono’s scientific leadership across assigned therapeutic areas.
  • Ensures all US medical publications are accurate, fair, balanced, non-misleading and written with the utmost scientific integrity.
  • Understands and applies the current status of industry standards and practice and ensures activities are in compliance with GPP, ensuring both internal and external interactions comply with these standards.
  • Provides leadership to outsourced vendors to ensure that the execution of medical communications and publications plans are consistent with corporate and department objectives, and within budget.
  • Forecasts and secures resources (financial and personnel) – with business case preparation, as appropriate.
  • Ensures all Medical Communications and Congress plans are aligned with Global plans; builds strong relationships with Global counterparts in assigned TAs to ensure strong partnership and ability to influence where necessary to support US needs; effectively communicate roles and responsibilities to minimize overlapping Global/US efforts and maximize overall synergy.
  • Develops policy communications for Medical Affairs and internal and external collaborators to ensure awareness of EMD Serono business policies as they related to medical publications and information industry standards (e.g. GPP) to further improve and enhance compliance in those areas; stays abreast of up-to-date regulations and best practices in medical communications and information through attendance of key industry meetings.
  • Establish and leverage relationships with authors/investigators, journal editors, and others; build an internal network across US and Global functions to drive best practice and information sharing.
  • Lead cross-functional teams as assigned.
  • Conducts business in accordance with EMD Serono corporate values.

Who You Are:

  • Advanced scientific degree (Ph.D., PharmD, MD) strongly preferred (Masters degree or other scientific or clinical degrees considered) with pharmaceutical industry or medical communications agency experience (required).
  • 8-10 years of prior experience working within the pharmaceutical industry or related fields or jobs with a relevant medical/scientific focus.
  • 4-7 years of demonstrated managerial skills in matrix reporting structures, including management of medical communications agencies.
  • Scientific and/or clinical experience within Oncology and/or Neurology (multiple sclerosis) strongly preferred.

ADA REQUIREMENTS (mandatory for US employees)

  • Normal and routine office duties.
  • Position requires both domestic and international travel up to 20-30% of time depending on business needs.

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.

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