A career is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
You have an extraordinary customer orientation and you want to deliver the best experience for them? Working in a new and energetic environment suits you well? You have a “can do” mentality and you are willing to learn about our exciting products and keen to have a close relationship with our customer? If the words above is a description of you, you are the person we are looking for!
As Customer Service Assistant (all genders) you will support the business unit surface solutions for the Southern European region. Your main tasks will include take product orders, checks inventory availability or status of shipment; Verify customer pricing, prepare and process customer return goods for credit and/or replacement; Interact with and support sales representatives;
With this role, you will be part of the Customer Service Team with work location based in our company headquarters in the city of Darmstadt, Hesse, Germany.
Who you are:
- A Student in Business/Commerce/Trade or similar
- Excellent communication skills, combined with a very pro-active customer service oriented attitude
- Problem solving is in your nature, together with a positive outlook on dealing with customers
- Native French speaker and fluent English (written and spoken) is a must - fluency (written and spoken) in Italian/German/Spanish is a plus
- Experience with SAP system a plus
- Customer service experience in a similar international environment is a plus
- Enjoy working in an international team
- Flexible – know how to organize/prioritize your work; open to change and able to adjust accordingly
What we offer: With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!
Curious? Apply and find more information at