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Job Title- Team lead, Unix / Linux operations
Job Description :
As an Infrastructure Team lead for unix/linux, you will be responsible for leading L1/L2 teams and act as an escalation point for technical and service delivery operations
you will be responsible for the completion of manuals for the handover of the Infrastructure to the Operation team and you will proactively identify SME areas of operational weakness and propose service improvement plans
who you are:
=> At least 4+ years of experience in leading unix/linux teams
=> At least 6+ years of experience into unix (AIX/solaris)/ linux(SUSE) infrastructure support
=> Ability to handle a team of 10 people, Managing team's shifts, time off, escalations and ensure SLAs are met for incidents , changes and problems
=> Providing reports and KPIs to the management on incident / ticketing tools
=> Experience with at least two of these skills are mandatory Oracle OID/LDAP server, SUSE Manager, Redhat Satellite, SALT
=> Plan, design and build solutions in the unix/linux domain and serve as highest level of technical escalation point wihtin the region.
=> SME skills on AIX,REDHAT and SUSE with performance analysis and tuning capabilities
=> Ability to work in complex and international remote teams and handle multiple tasks & projects simultaneously
=> ITIL certification and DevOps
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