Team Lead - Storage Operations

Posted 19 Feb 2019

Bangalore SBS, Karnataka - India

Req Id 187400


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Job Title- Team Lead- Storage operations

Job Description :

As an Infrastructure Team lead for storage team, you will be responsible for leading L1/L2 teams and act as an escalation point for technical and service delivery operations

you will be responsible for the completion of manuals for the handover of the Infrastructure to the Operation team and you will proactively identify SME areas of operational weakness and propose service improvement plans

who you are:

=> At least 4+ years of experience in leading storage/san/nas/backup teams 

=> At least 6+ years of experience into SAN / NAS and Backup

=> Ability to handle a team of 10 people, Managing team's shifts, time off, escalations and ensure SLAs are met for incidents , changes and problems 

=> Providing reports and KPIs to the management on incident / ticketing tools

=> Experience with at least two of these storages solutions , Netapp, IBM,HDS and TSM

=> Plan, design and build solutions in the unix/linux domain and serve as highest level of technical escalation point wihtin the region.

=> SME skills on Storage SAN and Backup with performance analysis and tuning capabilities

=> Ability to work in complex and international remote teams and handle multiple tasks & projects simultaneously

=> ITIL certification and DevOps 

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