Associate Director, US Corporate Communications

Posted 05 Feb 2019

Rockland, Massachusetts - United States

Req Id 187593


A career with EMD Serono is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Serono is a business of Merck KGaA, Darmstadt, Germany.

Your role:

The Associate Director, Global Oncology Communications will work with our U.S. and international commercial and R&D teams to develop, produce and implement marketing communications programs supporting the business plans for the U.S. Oncology Business of EMD Serono and Global oncology pipeline for Merck KGaA, Darmstadt, Germany, which operates as EMD Serono in the United States. Informed by the latest analytical tools and appropriate digital technologies, the Associate Director will lead all U.S. and global pipeline/R&D communications on behalf of the oncology business. The role will also be responsible for further developing and leading an exciting internal communications strategy on behalf of the U.S. Oncology Business Unit as well as communicating and positioning our growing oncology portfolio to employees across the company globally.

Based in Rockland, the Associate Director will have a strong understanding of U.S. oncology and global healthcare communications as well as the science and strategic vision behind our approach to addressing hard-to-treat cancers. In addition to working closely with the R&D and Early Product Planning teams, the successful candidate will work collaboratively with all stakeholders across the company, including key colleagues in Corporate, Global and Country Communications, Investor Relations, and Patient Advocacy. 

The Associate Director must have strong traditional, digital and social media awareness, superlative communication skills (written and oral), issues management experience, an ability to work independently, and the poise to provide communications counsel to commercial and R&D leaders. Additionally, management of budgets, agencies, and relationships within a highly-matrixed, fast-paced international business environment are requirements for this role.

•Development and implementation of communication strategy and programs for US Oncology business and pipeline/key areas of Onc/IO research, with a focus on pipeline milestones and congress activity (proactive and reactive media relations)

•Development, creation, and implementation of awareness campaigns agreed upon with the US Oncology Business Unit

•Support and strategic counsel for the pipeline to R&D and commercial teams regarding internal and external communications

•Global top-tier general and trade media relations, spokesperson preparation and coaching

•Crisis/Issues management

•Execution of internal US Oncology communications strategy

•Global and US-specific media relations as it relates to the US Oncology business and to support the global oncology pipeline

•Crisis/Issues management

•Other related duties as assigned


•Bachelor's Degree required; graduate communications, business, or science degree preferred

•Knowledge of German a plus

•8-10 years of experience in a marketing communications position, PR agency within health sciences industry, or respected health care organization in a related role

•Experience in oncology/R&D communications

•Understanding of clinical trials and international regulatory processes and standards

•Significant digital expertise, in particular in design and implementation of social media campaigns and development and deployment of a variety of digital channels in the highly regulated environment

• Medical and scientific understanding – particularly in oncology

•Excellent written and oral communications skills and an ability to translate medical and scientific information into succinct and impactful messages

•Skills in consensus building and strategic counsel to team members and Brand Leads

•Public speaking and presentation skills required with an ability to individuals and groups as well as respond succinctly and clearly to any questions and challenges while presenting

•Professional versatility and hands-on capability with an ability to meet challenges consistently and confidently with energy and drive. Motivated by results, urgency and personal commitment. Possesses high integrity and exceptional work ethic.

•Aptitude in fostering mutual trust and respect

•Creative and resourceful -- able to formulate and execute new approaches to communications problems; results-oriented, with a proven track record of success including creating and implementing strategies and tactics

•Strong, team-oriented player with excellent communication skills and the ability to influence and work effectively within a matrix, and multi-cultural environment

•Ability to access and influence various functional areas and motivate groups to actions

•Collaborative work style and familiarity with core operating function (global marketing, regulatory, advocacy, access, legal, medical/clinical, and industry collaborators)

•Ability to work in a high functioning, fast-paced, global business environment

•Motivated by start-up environment. Ability to tolerate risk and deal with ambiguity

•Ability to continuously demonstrate company core values including transparency, courage and respect

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.

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