Director of Clinical Trials Operational Design Lead (Billerica or Rockland, MA)

Posted 09 Feb 2019

Billerica, Massachusetts - United States

Req Id 188044


A career with EMD Serono is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Serono is a business of Merck KGaA, Darmstadt, Germany.

Your role:

The Operational Design Center is a capability within Global Clinical Operations (GCO). Our vision is to bring innovative medicines to patients by improving the operational effectiveness and efficiency of clinical trials through data derived decision making.


This role will interact with study teams to build out scenarios for modeling clinical trial operational designs. This role will lead the study team engagement and will provide project and demand management across the portfolio. As the first in this role, you will have the opportunity to shape the position as we implement and refine tools and processes.


We are looking for someone who is bold, brave, and curious. You must be willing to build the airplane while embarking on our first flights. If you are a strong leader with an ability to manage multiple projects across multiple teams handling prioritization and conflict smoothly, this could be the job for you. You are a transparent communicator who knows that efficiency requires alignment of strategy, tactics, and messaging.


Who you are:


  • Bachelor’s degree with 10+ years of experience, Master’s degree with 5+ years of experience, or PhD with 3+ years of experience
  • At least 10 years of experience in drug development in pharmaceutical industry with at least 3 years in clinical trial operations strongly preferred
  • Experience in the creation, tracking, and reporting of data, metrics and key performance indicators
  • Exceptional interpersonal skills, including ability to communicate clearly, persuade, negotiate, and moderate conflict
  • Proactively addresses and manages risks and issue escalation
  • High level understanding of analytical methodologies and the development of clinical operational strategy
  • Ability to travel domestically and internationally up to 10% of time


Position can sit at our Billerica or Rockland, MA location

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.

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