Technical Consultant - Model N

Posted 22 Feb 2019

Bangalore SBS, Karnataka - India

Req Id 188318


A career is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. 

Your Role: As a senior technical Analyst, you will be part of the IT Application management team that supports Model N applications from technical aspects and translating these business needs into IT requirements, and supporting the implementation of the fit for purpose IT solutions through the end-to-end software development lifecycle (SDLC).

Will have a role in level 2 & 3 production support of Model N Revenue Management Systems, technical process, interfaces, system performance, patching and applying sql fixes t & issues, etc.



  • Monitor Model N Applications system performance, log files and interfaces in a proactive manner
  • Provide expertise in identification, evaluation, design, development, and deployment of systems and/or processes
  • Play key role – as part of project team or Maintenance and Enhancements activities – in delivery of solutions that are cost effective, sustainable, and meet business requirements
  • provide operations and support activities
  • Be accountable for documentation, which may include, but is not limited to:
    • technical specifications
    • Process flow diagrams
    • Training documentation and/or work instructions
  • Analyze/document high-level requirements (scope)
  • Analyze/document detailed functional requirements and business rules (develop use cases)
  • Provide consultation to customers regarding enhancement/improvement of current solutions and implementation of new solutions – both systems and processes
  • Participate in and advise roadmap discussions and be a key member of vendor assessment teams
  • Drive resolution of business or systems issues



    Bachelor's degree in computer science or related discipline required.


  • 5+ years’ experience analyzing business requirements and leading information systems projects through the full software development lifecycle (SDLC)
  • Experience delivering technical solutions across various business groups
  • Demonstrated excellence in critical thinking and analysis, documentation, group facilitation and presentation skills
  • Pharma commercial business and process knowledge strongly preferred

    Essential and Critical Skills

  • 5+ years’ experience of Model N applications system administration
  • Requires demonstrated working knowledge of the installing systems, deploy builds and database fixes
  • Monitoring and fixing model N inbound and outbound interfaces issues
  • Strong SQL Knowledge for performing database queries
  • Adjusting Xware interfaces
  • Model N Contracting systems implementation experience preferred
  • Experience preferred with at least one or more of the following: Cognos, QLIK, Tableau or equivalent reporting, dashboarding, or visualization tools
  • Experience to query and analyze data from relationship databases (e.g., Oracle, MS Access, TOAD, SQL) preferred
  • Proficiency with MS Excel VLOOKUPs or pivot tables preferred

    Project Management experience (departmental and/or cross-company/functional projects) preferred


What we offer: With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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