Senior Analyst

Posted 25 Feb 2019

Bangalore SBS, Karnataka - India

Req Id 188654


A career is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. 

Position: Cash Collections

Position Title: Analyst


Handle credit and collection activities for a specific territory, business segment or region:

  • Portfolio size: €5-€8 Million
  • 100+ customers
  • Daily Email Correspondance
  • 20+ calls per day


To perform the credit and collection activities for the Western Europe region. Contact customers to request payment for past due balances. Identify reasons for delayed or non-payment of past due balances. Review the status in the accounting system. Interact with various other departments to resolve customer queries and collect the money according to the due date.


  • Responsible for collection of receivables, resolving disputes & claims
  • Responsible for the delivery of service levels and SLA/KPI targets for the accounting function.
  • Ability to handle complex customer portfolio with large number of customer transactions
  • Represent SBS in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and other stake holders
  • Analysing customer’s payment trend to forecast collection for the fiscal month
  • Organize and participates in credit control, distribution centre, Sales and Customer meetings.
  • Oversee all matters related to cash application, over payment, deduction management (allowable & preventable).
  • Back-up and support other A/R personnel as needed



Bachelor degree in any streams (accounting preferred) 


0 to 2 years proven Credit and Collection experience in a corporate environment

Technical Skills / Competencies:

  • Basic Accounting knowledge.
  • Effective Oral and Written Communication Skills
  • Limited MS Office knowledge.

Behavioral Competencies:

  • Basic Interpersonal Skills
  • Basic knowledge about Planning & Execution
  • Limited know how of High Impact Communication


Attach a copy of the organization chart including the title of the position this position will report to, peers (other positions that have the same reporting relationship), and the positions that report directly to this position. Indicate the number of people in each subordinate position and the number of people that report to each of them.


What we offer: With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

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