Manager, Inbound Logistics and Inventory

Posted 17 Mar 2019

Rockland, Massachusetts - United States

Req Id 188685



A career with EMD Serono is an ongoing journey of discovery: our 51,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Serono is a business of Merck KGaA, Darmstadt, Germany.


Your Role:

At EMD Serono the Manager, Inbound Logistics and Inventory is responsible for managing the overall US supply replenishment process to ensure sufficient product, devices, samples and demonstration items are available to satisfy all commercial and clinical trial supplies. In particular, the role manages the importation and exportation of all products supplied through Ares Trading utilizing and coordinating EMD Serono’s Customs’ Brokerage and Freight Forwarding agents for all aspects of the importation of shipments from suppliers. This includes analysis, troubleshooting, administration and documentation. The role is also responsible for monitoring and managing the customs broker's import entry for all inbound shipments and ensure that the supporting data is posted correctly to be 100% compliant with all US agencies (Tariff codes, FDA affirmation or compliance codes & USDA veterinary permits, etc.). This role maintains and files all required governmental documentation for importation of pharmaceutical, biological, and chemical compounds imported or exported by EMD Serono, as required by governmental agencies (FDA, EPA, USDA, DHS, etc.)

On an inventory side, this role is responsible for monitoring all inventory levels at 3PL including any potential coverage gaps and assist in finding solutions. In addition, this role manages inventories which includes ensuring proper stock rotation, identifying potential obsolescence issues, ensuring business continuity plan is properly designed and executed. This role is also responsible for creating and maintain SOPs for inventory management in accordance with global and local policies and controls.

Who you are:

Minimum Qualifications:

  • High School Diploma
  • 5+ year’s experience in logistics, analysis, and/or operations

Preferred Qualifications:

  • BS degree
  • Ability to communicate in French and/or Italian is a plus
  • Demonstration of excellent analytical skills
  • 3+ year’s experience in Microsoft Office 365 (Excel, Access, PowerPoint, Teams, etc.)
  • Ability to deal with and to adapt to shifting priorities in timely response to the business climate
  • Task oriented, with ability to deal with a highly regulated environment, and to master rules and laws around import, inventory management, and export 
  • Capable of working within a team environment, being aware of the team's priorities and proactively propose and ask for help and guidance.
  • Have a continuous improvement mindset; willingness to be more efficient and to drive own improvement projects respecting regulations, rules, and company policies while also challenging the status quo.

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at


The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

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