Customer Service Representative

Posted 22 Mar 2019

South West England - all, South West England - United Kingdom

Req Id 189635


A career is an ongoing journey of discovery: our 51,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your Role: An exciting opportunity has arisen for a Customer Service Representative to join our team in Gillingham. This Customer Service Representative position involves working in a high energy, dynamic, and rewarding team environment focused on delivering best-in-class customer service. You will be responsible for ensuring each transaction is processed within Company guidelines, values and customer specifications. As a Customer Service Representative, you will ensure work is well executed, accurate, and pay great attentive to detail. Taking ownership of all customer interactions to ensure best-in-class service. The opportunity for growth exists for employees who have the potential and demonstrate the ability to learn at the next level of responsibility.

Who You Are

  • Able to meet the challenges of a fast-paced, high-energy environment, while maintaining a strong level of professionalism
  • Previous experience working within a customer focused background
  • Knowledge of SAP, Oracle system and PC applications a plus
  • Able to meet the challenges of a fast-paced, high-energy environment, while maintaining a strong level of professionalism
  • Demonstrate strong interpersonal communication and written skills, proactive problem-solving skills, and the ability to multitask effectively
  • Excellent listening and telephone communication skills
  • Highly motivated and organized, with attention to prioritising incoming tasks

What we offer: We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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