Analyst, Telecoms

Posted 01 Aug 2019

Bangalore SBS, Karnataka - India

Req Id 189669


A career at our company is an ongoing journey of discovery: our around 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Job Title : Analyst, Telecoms

Job Location: Electronic City, Bangalore.

  • Understanding of AVAYA Call center packages - Basic, Elite and Advocate & AVAYA reporting systems.
  • Understanding of CM, PBX Server Platforms like S8300 and CM7 AURA.
  • Server Models, IP Port networks, Media Gateways and IP Cards troubleshooting methods and techniques.
  • Understanding of IPSI, CLAN and MEDPRO functionalities and troubleshooting methods and techniques.
  • Should have core hands on experience on installation and troubleshooting on Media Gateways (G650, 450, 430), Communication Manager (6.X on wards), Session Manager and good knowledge of all the HW cards which are required in gateways and there maintenance.
  • In Depth knowledge of troubleshooting for H.323, SIP, and TDM technology.
    Should have good hands on experience of working on both TDM and IP telephony solutions.
  • Hands-on LAB environment, Review document and capable to configure and trouble shoot.
  • Basic knowledge on Skype and Cisco PBX.
  • Update with new upcoming  technology.

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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