Field Service Engineer

Posted 26 Mar 2019

Selangor - all, Selangor - Malaysia

Req Id 189894



A career at our company is an ongoing journey of discovery: our 51,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Your Role:

The Field Service Engineer will provide specialized technical support and equipment service offerings to our customers on key products. Field Service Engineer also act as a key interface between customers and the internal organization to increase market presence, emphasize differentiation from our competitors and to build upon our reputation for excellence.

  • Perform and complete FAT, SAT, IQOQ, PM, Repair works according to protocols.
  • Provide equipment operational training to customer.
  • Understand workflow & procedures on spare part management, ensuring instrument are well maintained & calibrated.
  • Serve as customer interface for all service matters.
  • Provide support to quotation request.
    Understand and suggest areas of improvement.

Who You Are:

  • Degree/Diploma in Engineering (Chemical, Electrical, Mechatronics or related disciplines) with 1-4 years’ experience in installation, maintenance, servicing, validation and repairing of electronic equipment.
  • Confident to train customer on equipment handling & operation.
  • Detailed oriented and computer literacy in MS PowerPoint, Word and Excel.
  • Independent, organized, multi-tasking, open-minded, flexible in a changing environment and able to adjust accordingly.
  • Good technical knowledge, passionate about engineering and able to interpret engineering drawings.
  • Fluent conversational and written English.
  • Hands on work experience in M&E services and installation support of water treatment systems, including process, piping and plumbing works would be advantages.



What we offer: At our company, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at


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