Commercial Support Specialist FR/ENG/DE Temp. 15 months (M/F)

Posted 25 Mar 2019

Molsheim, Alsace - France

Req Id 190063



A career is an ongoing journey of discovery: our 51,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Your role:

Our Sales Support team provides support to our Western European Sales and channel management organization, allowing them time to focus on external customer visits and interactions in order to best support revenue growth. We are in daily contact with direct customers and internal sales teams and channel management team throughout Europe, working in a multicultural environment where customer focus is key.

Integrated into the Sales Support team for the DACH Area (Austria, Germany & Switzerland), we will welcome your help to:

  • ensure the highest available support by phone and e-mail in CRM tool
  • route calls to the best relevant person in-house managing properly the transfer from a customer perspective
  • support with quotations and with the renewal of price offers
  • first point of contact for regulatory inquiries and customer questionnaires
  • interact with sales teams, partners and customers
  • other punctual tasks and actions upon business need

Based in Molsheim (France), temporary contract of 15 months, starting as soon as possible

Who you are:

- German & English, additional European language would be an asset

- Ability to communicate (phone, e-mail and face to face) in a multi-cultural environment

- Good team player, ability to work independently and develop personal initiatives, great learning agility and openness

- Strong administrative skills (very organized)

- If possible experience in a similar position


What we offer: We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at


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