Sales Support Executive

Posted 15 Apr 2019

Selangor - all, Selangor - Malaysia

Req Id 190846



A career at our company is an ongoing journey of discovery: our 51,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Join the highly motivating and engaging sales support team in support the commercial in inside-sales activities. He/She will work closely with sales to provide solutions to customers and work closely with other key stakeholders in driving the commercial strategy and goals.


What You Do:

  • Engaging with customers to handle their all pre-sales enquiries and generate quotation within KPI set
  • Providing the right product/services through generation of quotes and follow up on quotations to close the sales
  • Supporting our marketing activities through email and phone conversations
  • Ensuring customers’ enquiries are processed with high accuracy and within the KPI set
  • Following up on quotation to push for orders
  • To deliver high service levels to internal & external customers
  • Conducting tele-marketing, promotion follow up to new lead for Malaysia Life Science customers.
  • Handling enquiries on technical/quality related issues and liaise internally to support customer.
  • Working closely with respective department when required to meet customer’s needs.
  • Providing back up to sales support staff as and when required

Who You Are:

  • Degree/Diploma in Biomedical/Biotechnology/Chemistry/Chemical Engineering/Life Science field or other related Science background
  • 1-3 years experience in a call centre or customer service oriented environment in similar industry will be an added advantage
  • Able to multi-task and take initiative
  • Excellent verbal and written communication skills
  • Able to work independently and as a team player


What we offer: At our company, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at


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