Site Relationship & Operations Lead - Newark, NJ (Field Base)

Posted 22 Apr 2019

New Jersey - all, New Jersey - United States

Req Id 191224


A career with EMD Serono is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Serono is a business of Merck KGaA, Darmstadt, Germany.

Your role:


As Site Relationship and Operations Lead you will be accountable for building and managing site relationships while overseeing site-level study start-up, conduct, and close-out activities outsourced to a CRO for global programs across different Therapeutic Areas.


You will act as liaison between EMD Serono and investigational sites/staff to build awareness on our company's global clinical development projects. You will collaborate with both local and global organizations to raise the profile of EMD Serono's clinical trials and expertise with current and potential investigators. Your skill set should enable you to independently perform activities associated with the evaluation and competencies of investigational sites and to ensure they are complying with ICH/GCP and local regulatory requirements.


You will communicate and network with local organizations to align interactions with clinical sites and other relevant stakeholders. The role of Site Relationship and Operations Lead is to provide an interface between EMD Serono, the investigator and the service provider in outsourced global trials to create an environment that will result in the successful completion of clinical trial programs (on time, on budget and high-quality data/end results).


Who You Are:


  • Bachelor’s degree with 8 plus years of experience, Master’s degree with 3 plus years of experience, or PhD in a Medical, Life Sciences degree or equivalent qualification required
  • Five plus years of experience in clinical research in pharma, biotech company or CRO strongly preferred
  • Thorough knowledge of ICH/GCP and applicable local regulations
  • Demonstrated experience of working directly with clinical sites and investigators
  • Demonstrated solid relationship building and negotiation skills
  • Good problem-solving skills
  • Highly self-motivated & proactive
  • Position requires mainly domestic and sporadically international travel up to 60% of time
  • A valid and active driver’s license is required for this position.

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.


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