Program Manager, Business Continuity Program

Posted 14 May 2019

Bedford, Massachusetts - United States

Req Id 191930


A career with MilliporeSigma is an ongoing journey of discovery: our 51,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.

Your role: As Program Manager of the Business Continuity Management Program, you will work within a newly created and highly visible team focused on security of supply for our global biopharmaceutical manufacturing customers. You will lead the identification, prioritization, and development of the near and long-term business continuity management program strategies for the BioProcessing Product Area portfolios. You will be focused on supporting product and process improvements in on-time delivery reliability and product quality in support of customer brand recognition, sales adoption, satisfaction and profitable growth. 


This position is within the BioProcessing Product Area team within Marketing Excellence & Operations which operates as the hub for product life cycle management, innovation, and marketing. In this highly visible and collaborative role you will need to:

  • In alignment with BioProcessing Product Area portfolios, develop an annual operating plan focused on business continuity planning (BCP), supply chain mapping and other priorities, as necessary

  • Partner with Integrated Supply Chain Operation (ISCO) Clusters to execute priorities, identify BCP risks and implement risk mitigations, accordingly

  • Participate in BCP activities at the manufacturing plants and contribute industry best practice knowledge, as appropriate

  • Build business cases, if necessary, in support of risk mitigation and in alignment with organizational goals & objectives

  • Generate BCP marketing content to be leveraged by various partners and consumed by customers to drive specific BioProcessing Product Area portfolio growth and profitability

  • Partner cross-functionally with Product Management, Integrated Supply Chain Operations (Network Planning, Demand Planning, Operations), Marketing Operations & Excellence, EMPROVE® Program, Marketing Communications, Segment Marketing, Technology Management, and Sales

  • Participate in and contribute subject matter expertise to Industry Consortia – BPOG, USP/PDA Good Supply Practices (GSP), ISPE – to maintain up-to-date knowledge on voice-of-customer business continuity and supply chain mapping needs and industry trends; actively monitor market dynamics and competitive activity

  • Support various Thought Leadership Council activities under the Supplier Partnership Management theme; publish white papers

  • Periodically present to internal partners, customers and at industry events


Who you are: The ideal candidate is entrepreneurial, self-starting, a strategic thinker with a demonstrated track record of success in the development and execution of business programs. You have shown expertise and knowledge of biopharmaceutical processing and supply chain management. You have excellent organizational and interpersonal skills, including the ability to work in a fast-paced and highly cross-functional and environment. You possess the ability to manage multiple projects and priorities simultaneously with a high degree of independence. You are self-motivated, energetic, organized, and results oriented. You can influence and navigate through a complex organization.



  • Degree in marketing, supply chain management, biotechnology, or related discipline. MBA with a complementary marketing or operational focus a plus.

  • 5+ years of program management or supply chain experience.

  • Experience in developing & deploying digital marketing tools for internal & external use

  • Proficient in Office 365

  • Excellent written and oral communication skills

  • Flexible and willing to travel globally up to 30%

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at


The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

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