Team Lead - Document and Submission Management

Posted 12 May 2019

Bangalore SBS, Karnataka - India

Req Id 192061



A career is an ongoing journey of discovery: our 51,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.



Team Lead role for managing a team of GRA document and submission management experts at Global Regulatory Affairs (GRA) Operations in India/Bangalore.

•Responsible for leading all operational document and submission management activities offshored by GRA Operations/RPSM to GRA Ops India (SBS).
•Processes routine submissions for development products during the product lifecycle in cooperation with the Regulatory Project Manager and TA responsible.
•Ensure sustainability of knowledge, capability and capacity required for the book of work.
•Training coordination, including onboarding of new hires and coach and mentor the people in the offshore site.
•Co-ordinate with SBS Leadership, Facilities and IT teams and ensure availability of all necessary infrastructure, both in terms of office space as well as IT needs.
•Ensure delivery of high-quality submission- and document management services, performance, and value in the business of executing GRA programs and projects.
•Act as the primary point of contact internally with key stakeholders/requestors of GRA Operations/RPSM.
•Resolve and address operational issues and respond to queries from RPSM and its stakeholders.
•Provide monthly reports summarizing team activities, operational highlights and progress.
•Ensure budget adherence.
•Together with GRA-Ops, establish KPIs and ensure adherence to them, incl. proper communication to GRA-Ops functions


•Degree in a Life Science or related discipline.
•Minimum 5 year experience in Regulatory Affairs/Regulatory Operations environment (publishing, submission management).
•Excellent spoken and written English.
Professional skills and experience:
•Proven ability to handle software and databases needed to support the regulatory function according to the role.
Personal skills and competencies:
•Expert level proficiency and expertise in problem solving.
•Advance proficiency in interpersonal skills, management of stakeholders, and impactful communication.
•Excellent organizational skills, work independently, self-motivated and proactive.
•Meticulous working style and highest quality awareness. Master's degree/PhD in Organic Chemistry or related field. Knowledge of green chemistry and recent trends in the field is required.

What we offer: We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

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