Manager Technical Support Central/South Europe f/m

Posted 29 May 2019

Molsheim, Alsace - France

Req Id 192900


A career at our company is an ongoing journey of discovery: our around 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your role:


Within our European Technical Support Service Center (Process Solutions Division), you will manage a team of Technical Service Specialists, who are the first point of contact for external and internal customers in Central and South of Europe.

The “Pharma Processing non-chemical” portfolio offers products for pharmaceutical and biopharmaceutical processing based on normal flow filtration (NFF), tangential flow filtration (TFF), chromatography, single- and multi-use equipments. Your team will support technical requests and will handle quality complaints for this product portfolio.

As a manager, you will onboard, train, develop your team and promote a climate of positive employee relations by fostering two-ways open communication.

As a team member, you will work closely with the other EMEA regions and worldwide teams, to ensure a best in class technical service for pharmaceutical industry customers.

Living in a continuous improvement culture, you and your team will manage multiple projects related to digitalization, process improvement etc.


Who you are:


  • High degree in biotechnology, pharma technology, or MBA with technical experience in a Pharma/Biopharma environment.
  • Experienced in people management
  • Perfectly fluent in English and German; Italian or Spanish language is a plus.
  • Commercially astute, you understand market needs and trends
  • Open minded and customer-focused
  • Effective team player, you know how to work with different teams in a multicultural matrix environment

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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