Technical Service Specialist / Scientist

Posted 19 Jun 2019

Shanghai - all, Shanghai - China

Req Id 193685


A career is an ongoing journey of discovery: our 51,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Title: Technical Support Specialist /Scientist

Technical Support Specialist/Scientist serves as the primary technical source for supporting sales activities within responsible regions mainly in China. Technical Support Specialists/Scientists are expected to utilize their technical expertise to solve the technical issue from customers and internal or external sales by providing professional advice, tools, information and experiments.

Your role:
To provide primary technical advice to customers mainly over the phone or in email manner.

To provide customers with technical information and/or tools
To work on customers' troubleshooting and/or complaints with a technical issue

Who you are:
Solid professional technical background such as cell biology, immunology, molecular biology, etc

Master degree with >1 years' experience in related field / Doctor degree in related research field

Nice communication and coordinating skill is required

Good command of English
Good team player and quick learner

What we offer: We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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