Field Service Engineer

Posted 13 Aug 2019

Shanghai - all, Shanghai - China

Req Id 194056


A career is an ongoing journey of discovery: our 51,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your Role
协助APAC的Field Service 团队,和Global Field Service 团队,完成设备的FAT/SAT/IQOQ/PM等日常工作。


Title: Field Service Engineer

Location: Shanghai

1. Perform & complete field service work including Installation, FAT, SAT, IQOQ, Operational Training of Single Use Mixer System, Single Use Bioreactor, Chromatography System, Normal Flow Filtration and Tangential Flow Filtration System.

2. Provide technical support and troubleshooting on site or remote for customer hardware & software issue.

3. Finish field service report and daily record in Salesforce timely.

4. Provide technical support & field service for data communication between system and customers SCADA.

5. Work with sales and other colleagues to build spare parts list for customer on critical & PM parts.

6. Perform FAT, SAT, IQOQ, PM with APAC Field Service and Global Field Service team.

7. Finish other job assigned by supervisor and manager.



Who You Are
1. 自动化,电子电气,机械等相关专业本科专业,5年以上工作经验;
2. 对主流品牌的PLC/HMI软件编程有一定的了解和相关工作经验;具备西门子,艾默生等PLC/HMI软件编程能力者优先;
3. 制药行业3年以上设备安调、调试,IQOQ验证等相关工作经验;熟悉药厂GMP规范。工程公司现场调试设备者优先;
4. 良好的沟通、协调能力;工作积极主动,有责任心,有上进心。
5. 工作吃苦耐劳并具备奉献精神,敬业度高。
6. 适应频繁的国内出差和并具备独立应付国际差旅的能力。
7. 具备满足外企日常工作需要的基本的英文听,说,读,写能力。


1. Bachelor on engineering (Electrical, Mechatronics, Automation), more than 5 years working experience.

2. Familiar with program on mainstream brand PLC & HMI is required, better to be proficient in Siemens/Emerson/Allen-Bradley.

3. Worked in Pharmaceutical industry for Installation, Commissioning, IQOQ, validation; Knowledge of GMP; Field engineer in Engineering company will be advantageous.

4. Social skills, self-regulation, motivation and responsible.

5. Willing to work hard and dedicated.

6. Acceptable of frequent travel in China, and travel oversees independently (some time).

7. Basically English ability on listen, oral, read and write.

What we offer: We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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