IT Business Partner Biopharma Japan

Posted 24 Sep 2019

Tokyo, Tokyo-To - Japan

Req Id 194792


A career at our company is an ongoing journey of discovery: our around 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Position: IT Business Partner for Biopharma Japan

Report to: Head of IT Japan


Key Responsibilities

- Represent Biopharma IT in the country, member of country council in Biopharma, counterpart of the Country Managing Director of Biopharma

- Orchestrate all relevant IT topics for the Biopharma business in Japan, look for opportunities and share best practices cross country

- Manage IT Project Portfolio, Demands and Relationships with the Business.

- Plan, manage and execute the IT portfolio for Biopharma in Japan

- Proactively check demands against global strategies and IT standards – consider local go-to market approach

- Management of IT roadmaps, heatmaps and IT Strategy

- Business subject matter expert and technology advisor for CRM and Analytics platforms such as VEEVA, SFDC and Qlik.

- Specification of business requirements (User Requirement Specification) incl. scoping and support of development of business cases (NPV calculation); translate into Functional Requirements Specification (FRS) to move to deployment

- Management of projects, studies and pilot

- Business change management for IT related initiatives

- Financial planning and budgeting for area of responsibility

- Capacity planning of required resources to deliver on portfolio as part of planning process

- Service Review with business and escalation instance


Key Skills and Experience

- Knowledge of CRM applications (VEEVA, SFDC), analytics platforms (Qlik, Tableau) (preferred)

- Knowledge in the Japan commercial pharmaceutical market (Required)

- Knowledge in the IT Project management (Required)

- Knowledge in Application Development methodologies (Required)

- Knowledge in system Infrastructure like IT security, network and PC (Required)

- Knowledge in Cloud solution architecture (Required)

- Knowledge in multi-channel marketing in the Japan pharmaceutical market (Desired)


- Developing and setting IT strategy, driving adoption of best practices, incorporating both internal and external industry standards (Required)

- Ability to interact effectively with executive and senior management to understand business and influence strategy. (Required)

- Ability to apply knowledge of multiple disciplines or technological processes to affect program direction and resulting business impact. (Required)

- Solid track record of quality decision making and creative problem resolution that impacts program / project direction and influences long term strategies. (Required)

- Interpersonal skills at all organizational level across global and local stakeholders (Required)

- Communication skills at all levels of the organization both technical and non-technical (Required)

- Analytical skills to evaluate business requirements and provide feedback. (Required)

- Work on multiple critical tasks simultaneously in pressure environment. (Required)

- Management skill both local and global IT vendor. (Required)


- 5+ years of leading experience in international and diversified organization (Required)

- 5+ years of experience in IT Project management (Required)

- 5+ years of experience with global IT project Japan rollout (Required)

- 5+ years of experience in pharmaceutical industry (Pharma industry project experience in consulting or IT vendor are also considered). (Required)

- 5+ years of experience in IT engineer (Required)



- Bachelor’s degree in Management Information Systems or Computer Science (Desired)

- Master of Business Administration (Desired)

- PMP certified (Desired)



- Native-level Japanese speaker (Required)

- Business-level or higher English speaker (Required)

- Strong English abilities to discuss, negotiate, and persuade with stakeholders in global teleconference (Desired)

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

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