A career at our company is an ongoing journey of discovery: our around 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
As part of the Business Tools & Digitalization – Commercial Excellence - NEXT Recharged team, you will be responsible driving the management, improvement and implementation of new and existing business processes, systems and tools.
You are working and supporting all the PS commercial teams and will be working closely with the other LS business process specialists within the organization to provide the leanest solutions.
You act as member of the project team for the new system implementation and drive the implementation in his/her area of expertise as a Global Key User. You provide to Local Key Users the support for business process, system and tools used within Customer Excellence ERP/CRM. You align and review new requirements for the ERP/CRM systems.
You coordinate testing, implementation and training of any future system patch, upgrade or release, & perform coaching activities with users.
Permanent contract based in Molsheim (67), with travels potentially up to 30% of the time.
Who you are:
- 4-6 years of experience in working in a customer care environment of commercial and service oriented company
- Bachelor degree in a relevant area and/or experience in people management in Customer Service environment
- Deep understanding of ERP and CRM landscapes
- English good oral and written levels
- Experience in working in multi-cultural environment
What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!
Curious? Apply and find more information at https://jobs.vibrantm.com