Project Support Manager

Posted 22 Aug 2019

Glasgow, Scotland - United Kingdom

Req Id 196561


A career at our company is an ongoing journey of discovery: our around 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your role: due to continued business growth, we have an exciting opportunity for a Project Support Manager to join our team. In this role, you will be responsible for key tasks essential to support the Project Management team. You will support / manage internal projects of work such as internal testing and management of the clients who perform BioRepository storage, as well as being responsible for application, monitoring, renewals and maintenance of various permits and licenses for controlled substances and shipping permits. You will coordinate the documentation required to confirm successful shipping of client samples and ensure clients receive the appropriate notifications of change controls and Technical Specification revisions. You will provide administrative assistance to the Project Managers in support of study readiness and will support preparation of metrics for internal and client facing activities.  In addition, you will provide support to the off-site Project Management teams based in Asia and France, performing a liaison role between these teams and the Operational teams in Scotland.


Who you are:

  • You will have experience of dealing with clients face to face and will be confident in delivering an exceptional client experience, with a proactive approach to all aspects of customer service.
  • A true team player, with excellent verbal and written communication skills, as well as operating effectively in applicable computer programs - specifically Microsoft Excel (database maintenance will also form part of this role).
  • You will have good information management skills and be comfortable in your communication, with complex information and priorities; being able to exercise good judgement.

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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