CRM Specialist l. 68/99

Posted 30 Sep 2019

Rome, Lazio - Italy

Req Id 198408


A career at our company is an ongoing journey of discovery: our around 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your role:


Within our matrix organization you will be part of the Commercial Excellence Department and will work in close collaboration with Therapeutic Areas, Medical, Market Access, Regional/Global organization and IT as expert of the CRM.

You will be responsible for the optimization of the CRM in line with strategy and customers’ needs in collaboration with internal and external stakeholders (local and global).
You will be also responsible for the maintanance and upgrade of the company Data Warehouse and the local Reporting Tool (PowerBI).


Who you are:



  • Previous experience in similar roles (+6 years)
  • Innovative thinking, future oriented, collaborative and results driven
  • Mastering of the CRM processes of the pharma industry. Having implemented Veeva is an asset
  • Good knowledge of the pharma business processes with a focus on sales force effectiveness, territory allignment, sizing, segmentation&targeting
  • Project management skills, strong analytical skills, good negotiation and conflict management skills, strong networking skills
  • Experience in Digital and Multichannel initiatives is a plus
  • Fluent in English

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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