Maintenance Contract Specialist Spain/Portugal

Posted 08 Oct 2019

Comunidad de Madrid - all, Comunidad de Madrid - Spain

Req Id 198590


A career at our company is an ongoing journey of discovery: our around 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Maintenance Contract Specialist SPAIN/PORTUGAL ( Contrato en prácticas )


Your Role :The function of the "Maintenance Contract Specialist" is to support the Sales and Field Service organization. Register and/or Process the Contracts in Service-Max, Follow-up of the renewals quotations. Manage dashboards and run reports related to Service Contracts activity, Contracts to be Renewed, Contracts To be Processed, Contracts Awaiting PO (follow-up).Maintain the SMAX accuracy of service contracts across all customers and locations. For new contract quotations the FSS manages price calculation and MCS send the quotation. Coordinate the renewal actions prior to contract expiring. Clean and update data, advise FSS. Create the renewal quotations and process the contracts POs, agree on the follow-up action with AM/FSS/IS if contract will not be renewed. Issue consumables and CSA quotations request by customers. Promoting CSA´s. In collaboration with the InHouse group manage the mail inbox. Answering incoming requests (phone/e-mail/fax) from external customers.


Who you are:


  • you have a degree in economics, ADE or similar
  • Fluent English: advanced
  • Good knowledge of Excel
  • Analitic, proactive, customer-oriented, communicative



What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

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