GSA - Customer Excellence Partner

Posted 03 Dec 2019

Irvine, Scotland - United Kingdom

Req Id 200686


A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Global Strategic Account Customer Excellence Partner

Your task:

The Global Strategic Accounts (GSA) Customer Excellence Partner (m/f) is a GLOBAL role and an interface to PS GSA Accounts, the GSA Sales and internal stakeholders.

The scope of this role is the anticipation and understanding of the customer’s specific needs and solution offering. The aim is to provide fast and best in class services to the GSA customers and Sales team by taking ownership to manage the global operations and escalations, create credibility, and build strong, long lasting and trustful partnership with the team and customers.

The GSA CE Partner is a proactive, open minded out of the box thinker who identify opportunities for improvement in the overall GSA service offering and team strategy.


The focus of the role is Supply Chain, Distribution and Global Commercial Support. This role offers an opportunity for development to gaining additional experience in small to mid-size projects in a variety of business areas.


Your qualification:

  • Work experience in the relevant area, proven experience in developing & maintaining relationships across functions
  • Strong communications skills, ability to lead project or process, use critical thinking & set priorities
  • Customer focus, leadership, team oriented, understand the big picture & keep track of details
  • Travel 20%
  • Advanced skills: MS office, ERP & CRM

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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