Associate Director, US Medical Communications - Neurology, Multiple Sclerosis, Immunology

Posted 04 Dec 2019

Rockland, Massachusetts - United States

Req Id 201118


A career with EMD Serono is an ongoing journey of discovery: our 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Serono is a business of Merck KGaA, Darmstadt, Germany.

Who We Are: EMD Serono is a North American biopharma brand  - a leading science and technology company - focused exclusively on specialty care. For more than 40 years, the brand has integrated cutting-edge science, innovative products and industry-leading patient support and access programs. EMD Serono has deep expertise in neurology, fertility and endocrinology, as well as a robust pipeline of potential therapies in oncology, immuno-oncology and immunology as R&D focus areas.


Your Role:

The Associate Director, US Medical Communications, leads the development of industry-leading, high-impact medical communications and publication strategies and plans for the US, across assigned therapeutic areas (with a primary focus on launches within neurology [multiple sclerosis], immunology), ensuring these plans align with and will achieve the goals of the US Medical plans to ultimately advance EMD Serono’s scientific leadership within our therapeutic areas and bring forth competitive advantages for our products.


  • Directs the development of the medical communications plan that creates competitive advantage across assigned therapeutic area(s) (TAs).
  • Directs innovation within the medical communications realm that meets the needs of our healthcare providers and patients and which differentiates our medical service offerings from others, through high-impact information transfer channels, including through a digital platform.
  • Key contributor to the development of the relevant TA Medical Affairs plans; accountable for the execution of medical communications tactics to achieve stated goals.
  • Directs a wide-range of medical communications activities, including, but not limited to, the development of medical content for congresses (including medical booths per Medical plan), medical content for advisory boards, Q&A documents for internal and customer-facing use, and the development of medical content to deliver via a digital platform.
  • Ensures all US medical communications are accurate, fair, balanced, non-misleading and written with the utmost scientific integrity.
  • Directs the development of the medical publications plan to communicate critical new data to the healthcare provider community in a timely and high-impact manner, targeting both established and innovative channels that help to elevate EMD Serono’s scientific leadership across assigned therapeutic areas.
  • Key contributor to the development of the relevant TA Medical Affairs plans; accountable for the execution of medical publication tactics to achieve stated goals.
  • Directs the development of congress abstracts.
  • Ensures all US medical publications are accurate, fair, balanced, non-misleading and written with the utmost scientific integrity.
  • Understands and applies the current status of industry standards and practice and ensures activities are in compliance with GPP, ensuring both internal and external interactions comply with these standards.
  • Provides leadership to outsourced vendors to ensure that the execution of medical communications and publications plans are consistent with corporate and department objectives, and within budget.
  • Forecasts and secures resources (financial and personnel) – with business case preparation, as appropriate.
  • Ensures all Medical Communications and Publications plans are aligned with Global plans; builds strong relationships with Global counterparts in assigned TAs to ensure strong partnership and ability to influence where necessary to support US needs; effectively communicate roles and responsibilities to minimize overlapping Global/US efforts and maximize overall synergy.
  • Develops policy communications for Medical Affairs and internal and external collaborators to ensure awareness of EMD Serono business policies as they related to medical publications and information industry standards (e.g. GPP) to further improve and enhance compliance in those areas; stays abreast of up-to-date regulations and best practices in medical communications and information through attendance of key industry meetings.
  • Establish and leverage relationships with authors/investigators, journal editors, and others; build an internal network across US and Global functions to drive best practice and information sharing.
  • Lead cross-functional teams as assigned.
  • Conducts business in accordance with EMD Serono corporate values.


Who you are:  

Minimum Qualifications 

  • Masters degree or other scientific or clinical degrees considered with pharmaceutical industry or medical communications agency experience (required).
  • 8+ years of prior experience working within the pharmaceutical industry or related fields or jobs with a relevant medical/scientific focus.
  • 4+ years of demonstrated managerial skills in matrix reporting structures, including management of medical communications agencies.

Preferred Qualifications: 

  • Advanced scientific degree (Ph.D., PharmD, MD) strongly preferred
  • Scientific and/or clinical experience within Neurology (multiple sclerosis) strongly preferred.


  • Normal and routine office duties.
  • Position requires both domestic and international travel up to 20% of time

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.


Apply Now

Let’s stay connected

Do you want to receive company news and information about career opportunities tailored to your preferences? Sign up here. You want to check the status of your application or change your candidate profile? Enter our job portal.


You have accessed, but for users from your part of the world, we originally designed the following web presence

Let's go

Share Disclaimer

By sharing this content, you are consenting to share your data to this social media provider. More information are available in our Privacy Statement