在默克我們企業，的職業生涯是一段不斷探索的旅程：我們約 56,000 名員工正透過新一代的先進醫療保健、生命科學與高性能材料，塑造全球的生活、工作和娛樂方式。350 多年的歷史與遍及全球的軌跡，我們熱切地推動我們的好奇心，以便找到創新和充滿活力的方式來改善他人的生活。
You will have direct responsibility for all aspects of service delivery quality and performance, employees’ development and career progression, and performance improvement within BioReliance® Biotesting Operations.
The post holder will be initially, responsible for establishing a BioReliance® biosafety testing facility in the Shanghai area, and then the subsequent direction and leadership of the China Biosafety Testing business, with direct ownership for BioReliance® Operations, including: Logistics and Supply Chain; Clearance services; Biosafety testing laboratories; Support services; Facilities and engineering management.
Functions directly managed:
Biosafety Testing: Virology, Microbiology, Molecular Biology, and cell culture production (internal)
Viral Clearance Services, and virus production (internal)
Support services: Test Article Receipt, Inventory Management, Shipping and Receiving, Facilities & EHS, Quality Control, and Report writing
Engineering, Facilities, and Validation
Indirect responsibility for Quality Assurance and regional client support resources (Project Management, Orders Management, Development Services and commercials) in the China facility.
Total number of employees supervised (in organization): approximately 75.
Number of locations: 1 building in Shanghai.
Responsible for building the BioReliance® biosafety testing business in China, as the site head for Process Solutions Services (PSS), working in conjunction with Commercial Operations colleagues and group function business partners.
Lead the design, construction, validation, and commercial readiness of a BioReliance® biosafety testing facility in Shanghai.
Partner with Heads of Commercial Operations for APAC and China to develop regional/ country-specific business plans related to operational capability and capacity
Partner with the Vice President, Global Operations and the senior operations leadership team to set operational strategy from which business unit goals and objectives can be established.
Responsible for China site planning, setting revenue and profit targets.
Provides full budgetary preparation, compliance accountability for assigned functional areas and makes recommendations concerning long-range planning.
Maintains profit and loss for China Biologics Operations.
Makes final decisions on operational and administrative matters to ensure achievement of China site objectives.
Maintains and develops strong financial controls to drive optimization for pricing flexibility, revenue and gross margins.
Develops and maintains formal operational controls to ensure realization of business units and BioReliance® biosafety testing business objectives.
Directs and controls operational activities through a site management structure.
Ensures the timely and efficient delivery of high-quality services to customers within a highly scientific laboratory-based environment.
Creates and implements critical functional strategies securing competitive advantages in negotiating and setting revenues, business processes/systems, efficient laboratory workflow, cycle time reductions, supplier relationships and alliances, quality and compliance.
Act as a coach and mentor to all staff within the Operation, driving employee development and succession planning to recognize talent, whilst also ensuring headcount requirements are always managed to the needs of the business.
Develops and promotes a client focused, performance improvement philosophy throughout all operations consistent with competitive strategies.
Develops the Operations staff and infrastructure to achieve financial goals. Nurture an open culture which encourages healthy debates to reach the best outcome.
Coordinates effective training and safety for all site employees.
Drives both short and long goals and objectives for increasing revenue, improving operations, profitability, service, quality and compliance.
Establishes and maintains key contacts internally and externally including customers, suppliers, regulatory bodies, senior management domestically and internationally, corporate management, local government officials and community organizations.
Requires a minimum of 10+ years of relevant business experience, ideally balanced in biologics development and/ or manufacturing, supply chain discipline, quality and technical operations within a global, multi-site environment.
Recent experience with introducing IT/ automation platforms and systems into a laboratory environment focused on excellent service delivery to clients is preferred.
Relevant industry experience in a (GxP) pharmaceutical, biotechnical or medical device environment is required.
Experience within a regulated environment and ability to interact effectively with regulatory agencies in China is highly desirable.
Strong management experience with a demonstrated ability to lead and influence internal teams and individuals as well as critical external contacts is required. Significant, proven track record in staff and organizational development – coaching, counseling, team-building.
Strong negotiating skills required. As “voice of the expert”, provide effective communication and working relationships with customers.
Experience in building and designing organizations in a dynamic, growing environment.
“Flexible/ focused thinker” – ability to transition from the strategic to the tactical easily. Track record of delivering improved service to clients.
Experience with process improvement tools (Six Sigma, Lean, etc.).
Fluent in both Mandarin and English (fluency in reading, writing, speaking in both languages).
Ability to travel internationally to customers and other Merck facilities.