Senior Analyst Veeva Vault

Posted 17 Dec 2019

Bangalore SBS, Karnataka - India

Req Id 201605


A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Job Description:


The Senior analyst will ensure service excellence is achieved according to our commitment to the BT user community in supporting our highly secure R&D platform . This position will ensure support continuity for HC business in APAC region as well as critical joint experiment support. Due to the nature of the application we support and security recommendation, production operations can only be managed by internal workforces




  • Plans, installs and maintains highly complex systems.
  • Evaluates new applications and identifies systems requirements.
  • Evaluates new IT developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems.
  • Prepares communications and makes presentations on system enhancements and/or alternatives. Evaluates, optimizes, harmonizes and standardizes existing systems.
  • Create and update system documentation. Monitors quality standards and ensures failure-free operation. Considers compatibility of different systems.
  • Solves a range of straightforward problems through knowledge and technical experience in own discipline with a moderate level of guidance.
  • Analyzes information and possible solutions and makes independent judgments, decisions and recommendations.
  • Support the on-going regulatory compliance of the IT components for defined services;
  • Support the on-going regulatory compliance of the IT components for defined services;
  • Review and approve regulatory system changes and documentation;
  • Support periodic reviews of the entire system and compile related reports during operation phase;
  • Support the on-going regulatory compliance of the IT components for defined services
  • Support the qualification activity and documentation related to IT solutions delivery
  • Understands how the team integrates with other teams to achieve overall objectives of the area and builds knowledge of the organization, processes, customers and key business drivers.


Minimum Qualifications:


  • Minimum of 4-9 years of experience
  • Minimum of bachelor’s Degree or applicable experience within information/Computer systems with focus on Qualification of R&D applications
  • Good technical knowledge in core technologies and platforms such as Java, Citrix, Windows, Linux, Scripting, .Net, XML, HTML, Oracle SQL & PL/SQL and different Web/ Application server IIS, APACHE/Tomcat etc.
    Working knowledge on tools/applications like (Veeva Vault ( QMS, PROMOMATS, RIMS))
    • Veeva Vault (PromoMats, MedComms, eTMF, QualityDocs), Salesforce Admin, SQL, Postman, Vault Configuration Tool, TOAD for Data Analytics, Oracle DB.
  • Deep knowledge of Veeva Vault configuration, developing them in live projects based on client requirement.
  • Previous experience in the biotechnology / pharmaceutical or related industry implementing and validating computer systems that manage regulated information
  • Working knowledge of IT infrastructure qualification processes and IT operating procedures
  • Knowledgeable in 21 CFR Part 11, GCP and GLP regulations
  • Thoroughly familiar with Quality & GxP IT compliance requirements
  • Ability to familiarize himself / herself independently with entirely new subjects and thus provide comprehensive and innovative solutions
  • Excellent written and verbal communications skills
  • Working knowledge of Information security and best practices

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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