Clinical Application Engineer / Biopharma(Osaka)

Posted 08 Jan 2020

Osaka-Fu - all, Osaka-Fu - Japan

Req Id 201994

Details

当社では、52,000人がヘルスケア、ライフサイエンス、高性能素材における次世代の発展を通じて、世界の生き方、働き方、楽しみ方を形作っています。350年以上にわたり、世界中でメルクは他の人々の生活を向上させる新しく活気のある方法を見つけるために情熱を持って好奇心を追求してきました


 

[English Follows]

 

【職務内容】

・不妊治療用機器のクリニック、病院への設置(西日本エリアを担当)

・既に設置されている機器のメンテナンス

・既に設置されている機器のアップグレード

・機器のメンテナンスを一部外注してるため外注先のマネジメント

・グローバルチームとコミュニケーションをとり、定期的に電話ミーティング

 

【応募要件】

・機器の設置やメンテナンス業務経験

※ヘルスケア業界や医療機器経験者優遇

・英語力:TOEIC700点以上レベルを希望(読み書きが出来て、英会話に臆せず取り組める方)

※海外で2~3週間の研修に参加予定

 

Purpose of the job:

 

The Clinical Applications Engineer is responsible for configuration, installation, updates/up-grades and maintenance of Eeva at customer sites. In addition, he/she is responsible for providing onsite service training and customer support.

 

Major duties and responsibilities:

Travel to IVF clinics in country/region to do system-servicing.

Scope client sites prior to system installation i.e. site survey and develop specification for system configuration.

System installation, service and support clinical sites.

Collaborate with customer IT departments to integrate the products with local IT systems.

Deliver training sessions(classroom/individual training)to potential and existing clients.

Communicate user feedback to customer service and collaborate with these teams on product improvements and field service procedures.

Maintain clear records related to installation, service, upgrades and replacements.

Management after-sales business(mainly annual contract) , and collaboration with 3rd party engineering company.

 

BSc Engineering or qualified by experience

4-6 years of experience with computer based medical devices or medical imaging systems in a clinical setting

Fluency in English and additional European languages desirable

High proficiency in Microsoft software installation and troubleshooting

Hight proficiency in Microsoft Word, Excel, Outlook, Powerpoint to document and communicate concepts

Strong presentation experience and ability to train and convey technical concepts to Clinical/Medical Professional staff

Car driver with license

Demonstrated Personal Characteristics

 

Recruiting Contact: Nozomu Yokota

 


弊社の約束:ここには、新分野を開拓する機会が常にあります。あなたが希望を実現するための権限を与え、多様な事業によって新しい展望を求めるためのさまざまなキャリアの転換機会を提供します。あなたの能力を早期に信頼し、あなたの希望と生活の優先事項に対応するキャリアマップを描くことを支援します。メルクの一員になり、あなたの好奇心を現実のものにしてください。


ご興味はございますか?詳細とご応募については、https://jobs.vibrantm.com にアクセスしてください。

 

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