A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.
Your role: In this position you are responsible for a portfolio of clients within Europe whom you will need to liaise with regarding payment of invoices. An eye for detail and passion for the job make you the best at your work. You are not afraid to contact our key customers to query outstanding payments and missing information. At the same time, you maintain your professionalism in representing the company to our customers. You take your responsibility by reporting accurately to colleagues, supervisors and managers in different departments and informing them on urgent cases and developments. Activities in your role include the following: Review Past Due Balance employing a value priority focus, monitoring the A/R aging and the DSO, pro-activity making outbound calls to follow-up on orders and customer payments, doing regular credit reviews to maximize delivery performance whilst minimizing credit exposure and risk for the company, Handling disputes and requests for credits on accounts, following-up on payment promises or dispute resolution, Escalating any collection issues to business partners, collaborating with local Finance on risk management, following up with AR on unapplied Cash, managing customer accounts and interact with customers to provide and process information in response to inquiries, concerns and requests about invoices and payments, interacting with and support company sales representatives and work under general supervision with some instructions given for routine work and detailed instructions for new types of work or special projects
Who you are:
- An educational background in Business or anything related
- Fluency in English both conversational and written.
- Positive in dealing with customers and know how to organize/prioritize your work
- At least basic knowledge of Microsoft Office
- Enjoy working in an international team
- Motivation and willingness to learn
- Team Player and good communication
What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!
Curious? Apply and find more information at https://jobs.vibrantm.com