Manager, Analytics and Insights

Posted 15 Jan 2020

Mississauga, Ontario - Canada

Req Id 202352


A career with EMD Serono is an ongoing journey of discovery: our 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Serono is a business of Merck KGaA, Darmstadt, Germany.

Your Role: As the Manager, Analytics & Insights, you will be the influential change agent to help deliver value through optimizing the impact of marketing by delivering hindsight (what happened), insight (why), and foresight (future actions), who to target, what to say, and build intelligence on the market and competitive landscape. You will direct activities and processes of the department, including ownership of department annual budget and People management, including workload management, prioritization, performance management, feedback and coaching, and individual development (including succession planning) and pipeline development. You will prioritize workload between internal resources and across various Therapeutic Areas (TA) and be a key cross-functional partner in planning and executing relevant focus area activities, deliverables, projects and initiatives.


You will communicate insights, findings, opportunities, market research and more to a broad variety of stakeholders and partners, including some/all internal interfaces (e.g. members of the LT, key sales team members, Region/Global) as well as occasional external interfaces and develop and maintain a competitive intelligence process for all Therapeutic Areas (TA). You will also identify, evaluate and implement additional internal/external analyses and reporting as required to ensure optimal resource allocation and business decision-making and provide analysis / trending / tracking to balanced scorecards and dashboard checkpoints for all departments. You will Manage the interaction and relationship with IQVIA (nee IMS, Brogan) and other market data vendors and report results to all Therapeutic Areas (TA) and Leadership Team (LT) and Manage interactions and relationships with analytics and other key support vendors. You will also provide support and leadership for Sales Team, including sales quota development, territory sizing, incentive planning, SalesForce CRM system, and more.


Who You Are: You have a Bachelor’s or Master’s degree in Business, Economics, Statistics, Mathematics or equivalent relevant experience. An MBA with accounting or data analytics designation with advanced understanding of ROI, valuation modeling, patient and market forecast models, and/or financial analysis techniques is preferred. You have industry experience in a similar job for a least 5-7 years and have two or more years of experience managing direct reports and/or small team and have strong interpersonal skills to develop and establish relationships with appropriate people internally and externally. You have the ability to work effectively under very tight deadlines and handle multiple projects simultaneously.

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.


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