Technical Operations Manager (all genders)

Posted 31 Jan 2020

Darmstadt, Hesse - Germany

Req Id 202997


A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your Role: To support the Life Science Digital Lab Productivity Solutions, we are looking for a driven individual with a strong service orientation mindset. You will manage the technical operations and align technology, tool and process demands of our digital initiatives with internal and external service providers, while applying state-of-the-art service management concepts. You will consult on, agree and implement the technical operation model for our digital solutions and oversee the performance of agreed service and operation level agreements. You will help to improve on the effectiveness, efficiency and evolution of internal processes to enable seamless customer experience and internal operations, while aligning our organizational interfaces to ensure a high product quality and customer satisfaction.


Come and join a unique start up environment – where you will play a major role in the development of our product portfolio and altogether the direction of our company. What will you get in return? We will develop a team of Product Managers around you. Aid in your own development as a leader and expert in Lab Software solutions. Along the way we like to think we will all have a lot of fun celebrating success together.


Who you are

  • Degree in computer science (or equivalent)
  • Profound knowledge of service management processes and functions
  • Several years of experience in service management or operations
  • Good knowledge and skills with the latest technologies and tools
  • good communication skills as well as cultural awareness



What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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