Collections Senior Analyst

Posted 21 May 2020

Bangalore SBS, Karnataka - India

Req Id 203107


A career at our company is an ongoing journey of discovery: our around 56,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Position: Senior Analyst, Credit & Collection 

Job Location- Ellctronic city Phase 1 - Bangalore

Shift - 1:30 PM to 10:30 PM 



Handle credit and collection activities for a specific territory, business segment or region:


  • Portfolio size: €6 - €8 million
  • 100+ customers
  • 20+ calls per day


It is to perform the Credit & Collection activities for the Western Europe region. New Orders should be released after performing the Credit check. Customers should be contacted to request payment for the past due balances and should be able to identify reasons for delayed or non-payment of past due balances. Review the status in the accounting system. Interact with various other departments to resolve customer queries and collect the money according to the due date.



  • Responsible for on-time new Order release
  • Responsible for collection of receivables, resolving disputes & claims
  • Responsible for the delivery of service levels and SLA/KPI targets for the accounting function.
  • Ability to handle complex customer portfolio with large number of customer transactions
  • To carry out the month end close processes in a timely and accurate manner
  • Represent SBS in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and other stake holders
  • Analysing customer’s payment trend to forecast collection for the fiscal month
  • Organize and participates in credit control, distribution centre, Sales and Customer meetings.
  • Oversee all matters related to cash application, over payment, deduction management (allowable & preventable).
  • Identify opportunities for efficiencies and improvements
  • Back-up and support other A/R personnel as needed




Bachelor degree in any streams (accounting preferred) 



3 to 5 years proven Credit and Collection experience in a corporate environment


Technical Skills / Competencies:                                                          

  • Proficient Accounting knowledge.
  • Proficient Oral and Written Communication Skills
  • Proficient Oracle/SAP Navigation with respect to AR function.
  • Proficient MS Office knowledge.
  • Basic Business Knowledge.


Behavioral Competencies:

  • Basic Interpersonal Skills
  • Basic ability in Problem Solving
  • Basic knowledge about Planning & Execution
  • Limited know how of Customer Orientation
  • Demonstrates Business Acumen
  • Basic know how about High Impact Communication
  • Should be able to nurture High Performance in self & team
  • Should have affinity towards Leading a Change

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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