Intercompany Teamleader

Posted 13 Apr 2020

National Capital - all, National Capital - Philippines

Req Id 205018


A career at our company is an ongoing journey of discovery: our 52,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your role:

Intercompany accounting department is responsible for transactions between our group of companies. In our global team your role as Intercompany Team Leader will be, but not limited to, as follows:



Drive the delivery of process and organizational clustered KPI’s, measured & reported monthly or quarterly as:



  • Tickets Resolved in Time
  • Ticket Re-open rate
  • Ticket Feedback
  • Tickets Backlog rate
  • Efficiency targets (FTE)
  • Attrition %
  • Employee Engagement survey results




  • Aging, Qty, Number of open items from Intercompany Imbalances (GR/IR, AP)




Ensure excellence in day to day operations for the assigned procedural service streams of the Intercompany team assigned to by providing end-to-end solutions:

  • via Global Hub for trade, service and end to end Intercompany Accounting Services including Account Reconciliation, ad hoc reports and other various inquiries;
  • by advocating effective metrics-based disciplined operations, thru aligned Key Performance Indicators that support business outcomes
  • by handling first level escalations and building partnership with Local Finance Organizations and internal or external stakeholders
  • by actively driving the continuous improvement of processes, system and organizational structure
  • by ensuring full execution for the compliance related tasks of operations in scope, via monitoring and continuous allocation of internal controls, segregation of duties or other subject of compliance characteristics and devise a fit-for-purpose compliance processes for potential systems and internal control risks
  • by ensuring compliance on Internal/External Audit requirements, including pre and post audit aspects
  • by ensuring continuous, down-stream and upstream communication for all (direct/indirect) matter, concerning Intercompany Operations of the Manila Business Service Center
  • by actively representing Intercompany Operations of the Manila Business Service Center in global or regional interactions as appropriate
  • support and promote for the overall health of the Intercompany operations regarding organization, people management, programs and projects by actively collaborating within, but not limited to, other finance organizations in Manila Service Center
  • ensures effective execution of Intercompany activities on entities possibly assigned, maintaining a 70:30 split between supervisory and operational role.



Implement, improve and support the organizational stability, continuity and development for the Intercompany Operations of the Manila Business Service Center by

  • ensuring the performance and globally aligned structure along processes, value streams and balanced design principles (e.g. span of control, shift requirements, business contingency plan)
  • create, document, communicated and implement high qualitative, detailed and adequate, roles and responsibilities for your organization including the capacity definition along the functions of the official career framework, including maintenance of a robust back up plan
  • identify and create further improvement, harmonization and streamlining content of processes of Intercompany Operations, respecting the expectations to the organization structure as well as global or local guidelines.
  • maintain, improve and extend key performance indicators and monitoring mechanism for concerned levels and processes of the operations in scope
  • ensure full execution of the compliance of the organization with internal (company policies & guidelines, code of conduct, ways of working, documentation, …), external (legal, tax, …) or ethical standards or requirements
  • actively engaging in the development of administrative procedures or changes and participating to cross function council or the Manila Business Service Center
  • supporting the center wide Risk Management



Provide leadership and supervisory duties to a workforce of total up to 9+ employees including, by considering aspects such as

  • structured, timely and adequate hiring, onboarding and succession coordination
  • installation, adoption and improvement of performance and stability focused capacity, capabilities and back-up management tools
  • output, future and sustainability-oriented performance, engagement and development measures
  • high quality, aligned and constantly monitored objectives
  • ensures regular performance reviews with effective follow-through via strategic performance coaching, mentoring and regular 1:1s
  • implementing a fair and cost-effective recognition and rewards criteria


Support, adopt and drive the roll out of initiatives, programs and projects for the Intercompany Operations of the Manila Business Service Center by:

  • taking an active role as either decision maker, consultant, receiver or action owner
  • On-time delivery per project plan on project requirements, resources, processing information and other project requirements,
  • sustain strategic relationships with key stakeholders and project managers, supporting the organizational requirements and communication needs
  • critically analyzing requirements, side effect or results and providing solution oriented and risk mitigating feedback to ensuring that capabilities of Intercompany Operations are safeguarded
  • actively engaging into Transformation Projects, Process Excellence Programs, ERP Deployment/Migrations, Process Management Improvements or audit related topics
  • proponent of process improvements within the area responsibility (e.g. proposed and implement ideas to realize efficiencies within the team, support robotics)


Scope of People Responsibility:

  • 9+ Direct Reports (Experts, Specialists, Accountants)



  • Bachelor’s Degree in Accounting, Business, Finance
  • CPA is preferred, not mandatory
  • Demonstrated successful experience as a people manager and/or leadership role is required
  • 6+ years experience in accounting/finance with strong background in inter-company accounting process and/or end to end general accounting
  • 6+ years experience total working experience in a shared service center or multinational company

Functional skills

  • Good English oral and written communication skills
  • Good presentation skills (technical, content, design, verbal) e.g. Powerpoint
  • Good Analytical and problem-solving skills
  • Experience in SAP and Oracle ERPs preferred
  • Attention to details
  • Willing to work on flexible working shifts

Interpersonal skills

  • Good people management skills
  • Good stakeholder management skills
  • Good customer service skills
  • Can work in diverse organization (multiple nationalities)


What we offer: At our company, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life.

Still Curious? Apply and find more information at

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