Global Support Center - B&P Advisor

Posted 19 Jun 2020

National Capital - all, National Capital - Philippines

Req Id 207434


A career at our company is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your role:  

  • Manage the internal and external requestors by ensuring timely and accurate resolution of queries through standardized processed.
  • Processing of 3rd party vendor queries in accordance with Service Level Agreements
  • Communicate with internal and external customer in an effective and efficient manner
  • Provide payment due date/details
  • Locate missing invoice (Vendor has proof of sending)
  • Have enough knowledge to explain the reason for invoice rejection/deletion & action to be taken by the vendor
  • Investigate queries raised by 3rd Party vendor
  • Exercise diligence in reviewing and resolving queries
  • Respond to vendor inquiries in a polite and helpful manner
  • Ensure delivery within agreed global and local performance metrics
  • Identify opportunities for process improvements in assigned and related tasks
  • Timely and accurate processing of queries – take ownership and initiative until the transaction is successful and accurately processed
  • Thoroughly check work prior to completion of unnecessary corrections
  • Collate and input data with a high level of accuracy

Who You Are:

  • Bachelor’s/College Degree in Finance/Accounting or related courses
  • Preferably 3-5-year work experience in Accounts Payables operations
  • Experience working in a shared service center preferred
  • Experience user of ticketing tool (SalesForce; Service Now)
  • Experience in Accounts Payable
  • Basic Accounting Background is a must
  • Experience in SAP, Oracle, Ariba & Concur is preferred
  • Fresh Graduates are also encouraged

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at

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