Technical Service Specialist

Posted 01 Sep 2020

Beijing - all, Beijing - China

Req Id 209039

Details

A career at our company is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


Your role:
Technical Support Specialist/Scientist serves as the primary technical source for supporting sales activities within responsible regions mainly in China. Technical Support Specialists/Scientists are expected to utilize their technical expertise to solve the technical issue from customers and internal or external sales by providing professional advice, tools, information and experiments.

Responsibilities
To provide primary technical advice to customers mainly over the phone or in email manner.

To provide customers with technical information and/or tools
To work on customers’ troubleshooting and/or complaints with a technical issue
To provide customers demo or/and technical guide in the field when necessary
 

Who you are:
Master/PhD. degree with 1-2 years’ experience
Solid professional technical background such as immunology, molecular biology, cell biology etc
Nice expression and communication skill is required
Good command of English
Good team player and quick learner

 

HR: 89831

Functional Area: Commercial


What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at https://jobs.vibrantm.com

Apply Now

Let’s stay connected

Do you want to receive company news and information about career opportunities tailored to your preferences? Sign up here. You want to check the status of your application or change your candidate profile? Enter our job portal.

Redirect

You have accessed https://www.emdgroup.com, but for users from your part of the world, we originally designed the following web presence https://www.merckgroup.com.

Let's go

Share Disclaimer

By sharing this content, you are consenting to share your data to this social media provider. More information are available in our Privacy Statement