Serum Support Specialist

Posted 31 Aug 2020

Amsterdam, Amsterdam - Netherlands

Req Id 209246


A career at our company is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your role: We have an excellent opportunity for a Serum Support Specialist to join the team in Amsterdam.  Within this position you will provide close Support to both Customer and Sales for Serum Orders. Ensuring that all samples, reservations and orders are processed timely and accurately. The Serum Support Specialist will form a partnership with their respective Sales Organisation to ensure they are being support in Administrative tasks and together are able to drive Market Growth. You are responsible for the processing of all Serum Samples, booking reservations and orders relating to them, while keeping a detailed and accurate record of the ongoing Serum situation for the respective regions. You will collaborate closely with the Sales Organisation; proactively following up on reservation status and the status of Samples with Customers. You also collaborate with different internal departments to meet customer needs. In this role, you will evaluation, challenge and innovate current processes and procedures; seek new and innovative ways to improve the service we offer to our customers relating to Serum products.

Who you are:

  • Fluency in written and spoken English, additional language skills would be beneficial
  • Have an excellent level of administrative and organizational skills
  • Strong attention to detail with a proactive and forward-thinking approach
  • Must be a strong team player with the ability to build and maintain key relationships
  • Knowledge of SAP would be beneficial
  • Competent in the use of IT

What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

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