Senior Analyst

Posted 07 Nov 2022

Bangalore, Karnataka - India

Req Id 243518


A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.



Senior Analyst- Field Service Lightning (Certified Salesforce Developer) for Bangalore


Job Description:

● Work as Subject matter experts (SMEs) and Individual Contributor

● Technically involve and initiate for key Salesforce implementation

● Possess a strong understanding of business operations

● Establish and maintain Salesforce implementation standards

● Knowledge on AppExchange products

● Ability to advise business and recommend when to use declarative code vs custom code using Visualforce and Apex



Qualification, Skills and Experience:

● 10+ Implementation of Salesforce projects that involve the Sales Cloud (CRM), Service Cloud (CTI), Collaboration Cloud (Chatter), Marketing Cloud, Custom Cloud, and/or integrations

● Working knowledge on Field Service Lightning

● Certified Salesforce System Administrator (ADM 201)

● Certified Salesforce Developer (DEV 401/App Builder)

● Salesforce PD1 and PD2 certification

● Proven experience with Visualforce, Triggers, APEX and Lightning

● Experience on Lightning Component, Visual Force to Lightning Migration, Lightning events implementation

● Experience on Workflows, Flow, Process Builder, Validation rules etc.

● Have extensive experience on System optimization, Batch Apex, Future methods, Queueable, Schedulable

● Serial and Parrallel Bulk API implementation knowledge

● Experience on Lightning Design Services

● Mobile experience using Salesforce1 Platform

● Proven experience in translating business requirement into feasible solution that can be effectively implemented

● Experience with data structures, data modeling, and database schema

● Experience with declarative solutions including creation of custom objects, workflows, approvals, email alerts, field updates, outbound messages and communication templates

● Demonstrated ability to independently analyze and design complex solutions within a tight deadline

● Strong oral and written communication skills

● Strong teamwork skills

● Strong customer services skills focusing on customer success

● Strong organizational and planning skill


Preferred Qualifications:

● Certified Salesforce Developer (Platform Developer I & II)

● 8+ years of experience implementing Sales and/or Customer Service projects

● Experience with Sales, Service, Marketing, Analytics Cloud

● Experience with Change Sets , IDE and Eclipse

● Experience with AppExchange App comparisons, selection, and implementation

● Gather user and system requirements as use cases

● Experience with Agile SCRUM development methodology

● Experience with Apex, VisualForce, APIs programming

● Experience with MiddleWare tools like Dell Boomi, Heroku, Informatica, JitterBit or similar

● Business process capture and automation in Salesforce

● Certified Salesforce Sales Cloud Consultant

● Certified Salesforce Service Cloud Consultant

● Certified Advanced Systems Administrator


What we offer:  With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!


Curious? Apply and find more information at


Careers during Covid-19

Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options. As an employee of the Company, you will be required to comply with all of the Company’s COVID-19 safety protocols and policies. The organization has currently suspended enforcement of its COVID-19 Vaccination Policy, but that policy may be reinstated by the Company in its discretion.

North America Disclosure

The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Notice on Fraudulent Job Offers

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