Senior Specialist- Cash Collections

Posted 15 Nov 2022

Bangalore, Karnataka - India

Req Id 255677

 

A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

 


SCOPE OF RESPONSIBILITY:

 

Handle credit and collection activities for a specific territory, business segment or region:

 

  • Portfolio size: $15-$30 million
  • 300+ customers
  • 25+ calls per day

 

PURPOSE OF THE POSITION

 

To perform the credit and collection activities for North America region. Contact customers to request payment for past due balances.  Identify reasons for delayed or non-payment of past due balances. Review the status in the accounting system. Interact with various other departments to resolve customer queries and collect the money according to the due date.

 

ESSENTIAL JOB FUNCTIONS

 

  • Responsible for collection of receivables, resolving disputes & claims
  • Responsible for the delivery of service levels and SLA/KPI targets for the accounting function.
  • Ability to handle complex customer portfolio with large number of customer transactions
  • Represent SBS in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and other stake holders
  • Analysing customer’s payment trend to forecast collection for the fiscal month
  • Organize and participates in credit control, distribution centre, Sales and Customer meetings.
  • Oversee all matters related to cash application, over payment, deduction management (allowable & preventable).
  • Back-up and support other A/R personnel as needed

 

BASIC QUALIFICATIONS

 

Education:

Bachelor degree in any streams (accounting preferred) 

 

Experience:

7 to 10+ years proven Credit and Collection experience in a corporate environment

 

Technical Skills / Competencies:

                                                                                                            

  • Proficient Accounting knowledge.
  • Proficient Oral and Written Communication Skills
  • Proficient SAP Navigation with respect to AR function.
  • Proficient MS Office knowledge.
  • Basic Business Knowledge.

 

 

 

Behavioral Competencies:

 

  • Basic Interpersonal Skills
  • Basic ability in Problem Solving
  • Basic knowledge about Planning & Execution
  • Limited know how of Customer Orientation
  • Demonstrates Business Acumen
  • Basic know how about High Impact Communication
  • Should be able to nurture High Performance in self & team

Should have affinity towards Leading a Change


 

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!


Careers during Covid-19

Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options. As an employee of the Company, you will be required to comply with all of the Company’s COVID-19 safety protocols and policies. The organization has currently suspended enforcement of its COVID-19 Vaccination Policy, but that policy may be reinstated by the Company in its discretion.

North America Disclosure

The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Notice on Fraudulent Job Offers

Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information: https://www.emdgroup.com/en/careers/faqs.html

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