Head of Access & Operations

Posted 10 Oct 2022

Feltham, London - United Kingdom

Req Id 256471


A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.


United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.


Your Role: The Head of Access & Operations will be responsible for leading the market access and pricing functions within the MAP & GPA team. They have 4 direct reports- two Field Access Managers and two Pricing Managers and will be responsible for all head-office and field-based market access and pricing activities across the organisation to help maximise commercial outcomes & shape a favourable operating environment for the business.

The Head of Access & Operations will also be responsible for engaging with and influencing key market access & policy stakeholders within the UK (NHSE/NICE/ NHS Scotland/ SMC).

The role will provide leadership and support for the UK Business unites priorities to understand key areas of unmet need, market access and policy challenges and deliver solutions to optimise the access environment for Merck portfolio products and therapy areas.

The role will lead on the strategy and delivery of market access & pricing solutions to enable excellence in all customer market access engagements to enhance and accelerate uptake.


 Who you are:

  • Degree, or equivalent, in a relevant topic.
  • Proven experience in Market Access & Pricing and developing BU/brand solutions aligned to latest NHS policy and priorities
  • Extensive experience in commercial or customer facing roles.
  • Strong understanding of how brand value aligns with policy priorities and developing VP solutions
  • Clear evidence of multidisciplinary team working
  • Managing successful relationships with agencies
  • Knowledge of zinc approval process and delivering projects to agreed deadlines
  • People management experience is advantageous.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!

Careers during Covid-19

Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options. As an employee of the Company, you will be required to comply with all of the Company’s COVID-19 safety protocols and policies. The organization has currently suspended enforcement of its COVID-19 Vaccination Policy, but that policy may be reinstated by the Company in its discretion.

North America Disclosure

The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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