Assistant Commercial f/h

Posted 09 Nov 2022

Guyancourt, Yvelines - France

Req Id 257690

 

Une carrière chez nous, c’est un parcours continu de découvertes : nos quelque 60.300 collaborateurs façonnent la manière dont le monde vit, travaille et se divertit à travers des avancées de nouvelle génération dans les domaines Healthcare, Life Science et Electronics. Depuis plus de 350 ans et dans le monde entier, nous exploitons sans relâche notre curiosité afin d’identifier des méthodes inédites et dynamiques visant à améliorer la vie d’autrui.

 


TITLE OF POSITION MCS : MAINTENANCE CONTRACT SPECIALIST

 

PURPOSE OF THE ROLE (high level summary)

Manage the Service Contracts New & Renewal Process and ensure their contribution to the Milli-Q Sales and Field Service organizations to execute with success the Milli-Q Priorities and Goals.

 

KEY TASKS & RESPONSIBILITIES

Main missions:

1. Service Contracts Renewal Activity: direct contact with customers to engage the renewal and negotiate possible Upgrade or Upsell, with the support of FSS and FSE.

2. Create the renewal quotations and process the contracts POs, agree on the follow-up action with FSS/FSE if contract will not be renewed.

3. Maintain the SMAX accuracy of service contracts across all customers and locations.

4. Actively offer additional services. Like CSA, CLO² sanitization, My Milli Q functionalities.

5. To draw up and supervise Public tenders related to Milli-Q business both for Service Contracts, Consumables and Hardware in close cooperation with FSS.

6. Act as the main contact person with the Clinical Key Account (if assigned) and guarantee a high level of collaboration to support Service and Sales tasks linked to these important partners. Answering incoming requests (phone/e-mail/fax) from external customers. 

 

QUALIFICATION & SKILLS (minimal requirements)

 

Education · Business Administrator (or equivalent work experience)

Experience · 3-5 years of experience in a service or sales support role, ideally in a related environment

Additional Skills: · Strong affinity for computers. Good knowledge of data entry

· Very good Communication & Presentations skills

· Selling skills

· Organizational talent

· Willingness to take responsibility & independence

· Foreign language skills


Ce que nous offrons : Nous sommes des esprits curieux, venant d’horizons, de perspectives et d’expériences variés. Nous célébrons toutes les dimensions de la diversité. Nous pensons qu'elle est le moteur de l'excellence, de l'innovation et du progrès humain. Nous nous soucions de nos clients, de nos patients et notre richesse humaine. Cette diversité renforce notre capacité à être leader en science et technologie. Nous nous engageons à créer un accès et des opportunités pour toutes et tous, et à vous donner les moyens de réaliser vos ambitions. Nos activités variées vous offrent de nombreux choix de carrière pour explorer de nouveaux horizons. Rejoignez-nous dans la construction d’une culture de l’inclusion et d'appartenance impactant des millions de personnes et permettant à chacun d’exploiter sa curiosité !


Careers during Covid-19

Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options. As an employee of the Company, you will be required to comply with all of the Company’s COVID-19 safety protocols and policies. The organization has currently suspended enforcement of its COVID-19 Vaccination Policy, but that policy may be reinstated by the Company in its discretion.

North America Disclosure

The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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