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AEM Service Delivery Platform Lead
A career with MilliporeSigma is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.
The AEM Service Delivery Platform Lead will work closely with Information Management and business partners throughout the organization. You will co-ordinate and advise the global support teams on daily activities and handle Release Management for the Adobe Web platform hosting ~350 marketing and Corporate websites. You will work with vendors, strategic partners, and internal resources to facilitate delivery of projects on time, on-budget, and on-quality, and establish strong, effective, working relationships with the client base across the organization. You will maintain a high degree of technical competence with the latest web technologies for monitoring, penetration testing, platform security testing and vulnerability testing. You will be responsible for software contracts, platform documentation working in Confluence and Jira daily.
This position will lead global support teams working with vendors and employees. In addition, proven experience managing platform releases across multiple AEM code sets and servers is required. You also have shown experience and strong functional understanding of Adobe Experience Manager (AEM) and ability to discuss standard processes and topics with platform architects and SME’s. This role will manage quality of services provided including patching, upgrades, DR, risk management. This role will use your arbitration skills and the ability to communicate effectively at multiple levels of the organization. Experience collaborating with multicultural teams in various geographies across all time zones.
Location: Hybrid/Remote role with travel as needed to the Burlington, MA office.
Who you are:
- Bachelor’s degree or Masters with 5+ years of demonstrated ability
- 5+ Years of functional AEM experience
- Experience running multiple support and platform teams
- Experience with release planning and managing code releases across multiple AEM platforms
- Experience working on Adobe Experience Manager websites with deep functional understanding
- Experience with CI/CD platform and monitoring tools, for example: Jenkins, Nagios, Dynatrace, or relevant
- Must attend critical meetings across different time zones (India, Europe, Americas)
- Bachelor’s degree in computer science
- Work previously in Healthcare or life science environments
- Deep experience working in Jira and Confluence
- Experience with Responsive Web sites and standard methodologies in multi-channel environments
- Experience with Change Control Board (CCB), Request for Change (RfC) Management system
- Experience in testing mobile applications
- Strong SDLC experience: familiarity in Agile and Waterfall methodologies
- Self-motivated, independent and investigate improvements to processes
- Ability to work in cross-functional teams to deliver highly scalable web applications
- Willingness for occasional international travel
- Willingness and ability to continually develop yourself and the team in modern technologies and digitalization
- Eastern Time Zone is preferred
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.
We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons.
Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!
If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html
If you are a resident of Colorado or New York City, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.
As an employee of the Company, you will be required to comply with all of the Company’s COVID-19 safety protocols and policies. The organization has currently suspended enforcement of its COVID-19 Vaccination Policy, but that policy may be reinstated by the Company in its discretion.
Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options. As an employee of the Company, you will be required to comply with all of the Company’s COVID-19 safety protocols and policies. The organization has currently suspended enforcement of its COVID-19 Vaccination Policy, but that policy may be reinstated by the Company in its discretion.
North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.
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