Contract National Sales Manager, Neurology & Immunology

Posted 23 Nov 2022

Mississauga, Ontario - Canada

Req Id 258470


A career with EMD Serono is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. EMD Serono is a business of Merck KGaA, Darmstadt, Germany.


United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.


Your Role:

18-Month Contract Role


We are currently searching for a National Sales Manager, Neurology and Immunology (N&I) to lead our current portfolio and prepare for future launch(es).  You will have 7 Key Account Managers reporting directly to you, and ensure that our sales team is successful with timely coaching, mentoring to develop skills and held accountable for the delivery of the sales plan. 

The National Sales Manager, N&I will be a key member of the (N&I) management team and will be a key voice for the sales team and customers to ensure the business unit plans & strategic plans are customer focused and successful for the affiliate. 


  • Uphold a strong compliance culture by ensuring the team has a solid understanding of the current compliance environment and operates within the guidelines. 
  • Provide strong leadership to motivate and inspire the team 
  • Participate in creation of strategic direction and brand planning and ensure the effective implementation of Sales and Marketing strategy
  • Develop KAM business plan template and manage KAM business planning activities to align with strategic direction and resource allocation in order to maximize ROI on a short and long term basis 
  • Develop and implement Neurology and Immunology (N&I) cycle team meetings in partnership with the marketing team 
  • Select, promote, retain and plan the succession of KAMs
  • Identify training needs and development areas and create appropriate individualized plans 
  • Support the KAMs in-field development to agreed upon activity targets


Location: Field based in Canada


Who You Are:

Minimum Qualifications:

  • Bachelors or Master’s degree in Life Science or relevant, or MBA
  • 3 + years of proven experience in account management
  • Fluent in English


Preferred Qualifications:

  • Sales Manager experience in pharma / biotech – preferably in the appropriate TA
  • Bilingual (French and English) preferred
  • Previous experience in Neurology and Immunology (N&I) considered a strong asset
  • Computer literacy (Microsoft Office, Siebel, Lotus Notes, PDA)
  • Excellent analytic, organization and communication skills
  • Strong negotiating skills
  • Willingness to travel (50%) 


Votre rôle :
Rôle contractuel de 18 mois


Nous sommes actuellement à la recherche d'un Directeur national des ventes, Neurologie et Immunologie (N&I) pour diriger notre portefeuille actuel et préparer le(s) lancement(s) futur(s).  Vous aurez 7 responsables de comptes clés sous votre responsabilité directe, et vous veillerez à ce que notre équipe de vente soit performante grâce à un encadrement et un mentorat opportuns pour développer les compétences, et à ce qu'elle soit tenue responsable de la réalisation du plan de vente. 

Le directeur national des ventes, N&I, sera un membre clé de l'équipe de gestion (N&I) et sera le porte-parole de l'équipe de vente et des clients pour s'assurer que les plans de l'unité commerciale et les plans stratégiques sont axés sur les clients et la réussite de la filiale.


Responsabilités générales:

  • Soutenir une forte culture de la conformité en veillant à ce que l'équipe ait une solide compréhension de l'environnement de conformité actuel et opère dans le respect des directives. 
  • Assurer un leadership fort pour motiver et inspirer l'équipe. 
  • Participer à la création de l'orientation stratégique et de la planification de la marque et veiller à la mise en œuvre efficace de la stratégie de vente et de marketing.
  • Développer un modèle de plan d'affaires responsables des comptes majeurs et gérer les activités de planification des affaires responsables des comptes majeurs pour s'aligner sur la direction stratégique et l'allocation des ressources afin de maximiser le ROI à court et à long terme. 
  • Développer et mettre en œuvre les réunions d'équipe du cycle de neurologie et d'immunologie (N&I) en partenariat avec l'équipe marketing. 
  • Sélectionner, promouvoir, retenir et planifier la succession des responsables des comptes majeurs
  • Identifier les besoins en formation et les domaines de développement et créer des plans individualisés appropriés.
  • Soutenir le développement des responsables des comptes majeurs sur le terrain pour atteindre les objectifs d'activité convenus.


Localisation : Basé sur le terrain au Canada


Qui vous êtes: 

Qualifications minimales

  • Baccalauréat ou maîtrise en sciences de la vie ou dans un domaine connexe, ou MBA.
  • 3 + ans d'expérience avérée dans la gestion des comptes
  • Maîtrise de l'anglais



  • Expérience en tant que directeur des ventes dans le secteur pharmaceutique/biotechnologique - de préférence dans le TA approprié
  • Bilingue (français et anglais) de préférence
  • Expérience préalable en neurologie et immunologie (N&I) considérée comme un atout majeur.
  • Connaissances informatiques (Microsoft Office, Siebel, Lotus Notes, PDA)
  • Excellentes capacités d'analyse, d'organisation et de communication
  • Solides compétences en matière de négociation
  • Volonté de voyager (50%)


What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!


If you would like to know more about what diversity, equity, and inclusion means to us, please visit

Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Careers during Covid-19

Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options. As an employee of the Company, you will be required to comply with all of the Company’s COVID-19 safety protocols and policies. The organization has currently suspended enforcement of its COVID-19 Vaccination Policy, but that policy may be reinstated by the Company in its discretion.

North America Disclosure

The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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