Operations Manager

Posted 04 Jan 2023

Santa Clara, California - United States

Req Id 259651


Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role:

EMD Electronics is seeking an Operations Manager for its MEGASYS® team at Santa Clara, CA. The Operations Manager will help develop and drive site goals and objectives, develop a team of managers, and improve overall site safety and quality performance by focusing on a set of department issues.  The Operations Manager will maintain and foster customer relationships by daily communication, anticipating/meeting customer needs, and delivering on commitments.  This position will require interfacing with a large contingent of internal and external departments that include, but are not limited to, Site Operation Departments, EH&S, Human Resources, Engineering and Sales.


MEGASYS® is the branded name for EMD Electronics services offering where EMD Electronics technicians and engineers provide on-site gas and chemical/slurry management on an ongoing contractual basis. MEGASYS® personnel are assigned on a full-time basis ranging from 7 day / 24-hour coverage to periodic service calls. The scope of supply includes services maintaining the operation, and repair of gas distribution equipment; bulk liquid gases management, gas blending equipment; life safety systems, and first responder services. They will ensure compliance in operation and procedures, emergency preparedness, and drive flawless execution.


This position is directly responsible for a multi-functional operation and requires a comprehensive understanding of gas and chemical delivery systems for the purpose of technical communications with the customer and other supporting departments within the organization. Other responsibilities of the Operations Manager will include overseeing various aspects of the operations that include, but are not limited to, process safety management, system design and modification, factory innovation engineering support, and various continuous improvement activities.


  • Responsible for overseeing safety and operational excellence across different departments
  • Ensures all site and divisional objectives (safety, quality, financial, etc.) are communicated and successfully achieved across organization
  • Identifies operational and maintenance requirements and system improvements by interviewing customers and employees; analyzing operations; determining project scope; documenting results; developing labor model; preparing customer contracts
  • Implements solutions to different operational problems by describing problem/project requirements in a work-flowchart and diagram; studying system capabilities and resources; analyzing alternative solutions; preparing system specifications; developing programs
  • Verifies effectiveness of implemented solutions by completing tests, spot checks, analyzing results, and implementing improvement
  • Prepares customer requested operations and maintenance reports by collecting, analyzing, and summarizing available information
  • Conducts performance reviews, participates in hiring activities, and coordinates resource allocation, movement and development across sites
  • Communicates and helps drive change across all departments
  • Ensures corporate/site training and certification requirements are met by all departments
  • Provides mentorship of supervisors and staff on operational execution and organizational development
  • Monitors and spot checks all safety and quality processes/requirements for site
  • Oversees the execution of key operational and maintenance activities focused on continuous improvement of the operation
  • Escalates/communicates issues to appropriate personnel as required
  • Collaborates with other personnel within the business unit to resolve issues (this includes but is not limited to the DS&S leadership team, Central Operations, Global Startup team, Tech Reps, administrative, manufacturing, equipment/engineering, process/field safety, and quality personnel)
  • Reviews operating expense budgets in each department and ensures cost control and improvement
  • Communicates to groups of people through oral presentations and written reports as required
  • Monitors and helps adjusts team performance based on key performance indicators
  • Administrative duties will include: employee development and reviews, technical writing and reporting, key performance analysis, process safety reporting, site level management of change (MOC) review/approval, and in-house quality system management and audits


Who You Are:

Minimum Qualifications:

  • Bachelor’s Degree in Engineering or other technical field
  • 5+ years manufacturing experience 


Preferred Qualifications:

  • Strong leadership and interpersonal skills
  • Demonstrated commitment to professional ethical standards
  • Ability to analyze data and manage by fact
  • Strong technical aptitude and analytical skills
  • Highly motivated and responsive to employee and customer needs
  • Ability to work and prioritize tasks with multiple groups within the organization
  • Adaptable to quick change and remains constructive under pressure
  • Proven ability to manage large teams and foster team collaboration
  • Experienced in continuous improvement principles including facilitation skills
  • Financial acumen to include profitability and budgets/cost control


Pay Range for this position - $49,500 - $148,900


Our ranges incorporate all levels and career types available within this specific role, and are derived from relevant industry market data.  Should we decide to make an offer, we will consider several factors, including but not limited to your location, skills, experience, career level, and other job-related factors.  This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; paid time off; and paid holidays; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html

Equal Employment Opportunities

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure

If you are a resident of Colorado or New York City, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Notice on Fraudulent Job Offers

Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information: https://www.emdgroup.com/en/careers/faqs.html

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